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shaka-project / shaka-player

JavaScript player library / DASH & HLS client / MSE-EME player
Apache License 2.0
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MPEG2-TS HLS video not playing on Chinese browsers #2264

Closed implicit-invocation closed 4 years ago

implicit-invocation commented 4 years ago

Have you read the FAQ and checked for duplicate open issues? Yes

What version of Shaka Player are you using? 2.5.6

Can you reproduce the issue with our latest release version? Yes

Can you reproduce the issue with the latest code from master? Yes

Are you using the demo app or your own custom app? Both

If custom app, can you reproduce the issue using our demo app?

What browser and OS are you using? Windows 10, QQ (https://browser.qq.com/) and 360 (https://browser.360.cn/) browser

For embedded devices (smart TVs, etc.), what model and firmware version are you using?

What are the manifest and license server URIs?

What did you do?

Load a MPEG2-TS HLS playlist on Chrome, QQ and 360 browsers.

What did you expect to happen? The video plays on all browsers

What actually happened?

Video only playing on Chrome, not QQ and 360.

theodab commented 4 years ago

According to caniuse.com, QQ browser does not implement the Media Source Extensions API, which is a requirement for Shaka Player to work. They don't have any info on 360 browser, but it might have the same problem. If a browser doesn't support MSE, there's not much we can do; we default to using the browser's builtin media playback if MSE isn't available, but that only helps if the browser natively supports MPEG2-TS.

implicit-invocation commented 4 years ago

I tested again with the same video, the same browser but using videojs, the video loads and plays fine. How did they do that?

theodab commented 4 years ago

videojs is mostly a wrapper on a number of different players. So presumably one of their builtin player modules can render MPEG-2 TS content without using MediaSource. I'm not a videojs expert, so I couldn't tell you exactly which one is working on QQ browser. It looks like one of their defaults is an Adobe Flash-based plugin; that might be it.

joeyparrish commented 4 years ago

Please visit this page in QQ and copy the results here:

https://shaka-player-demo.appspot.com/support.html

That will give us a detailed list of what is and is not supported by QQ. Then we can decide whether it makes sense to add it to our list of supported browsers. Thanks!

joeyparrish commented 4 years ago

Closing this stale external (non-Shaka) issue. If you disagree, please reply with @shaka-bot reopen, and it will be automatically reopened.