Embedded subtitles not shown in Chromecast

[wojciech-bilicki-oke]

Have you read the FAQ and checked for duplicate open issues? Yes

What version of Shaka Player are you using? The latest one available for Chromecast (2.5.8)

Can you reproduce the issue with our latest release version? Yes, I changed the player version in the cast receiver script and the issue was still observable.

Can you reproduce the issue with the latest code from master? N/A

Are you using the demo app or your own custom app? Custom receiver app

What browser and OS are you using? Version 80.0.3987.132 (Official Build) (64-bit)

What are the manifest and license server URIs? https://ngtoslvideolive.solocoo.tv/ngtcleardash/discovery/manifest.mpd?text=wvtt No DRM

What did you do? Loaded the stream into Chromecast Receiver App and tried to load subtitles

What did you expect to happen? I was expecting to see the subtitles on the screen

What actually happened? The stream is being played correctly but instead of subtitles, I see an empty black rectangle in a place where subtitles should be.

[joeyparrish]

What did you do? Loaded the stream into Chromecast Receiver App and tried to load subtitles

Is this:

• our Chromecast Receiver App, using Shaka Player directly? https://github.com/google/shaka-player/tree/master/demo/cast_receiver
• your own receiver app using Shaka Player directly?
• some default receiver provided by CAF?

Thanks!

[wojciech-bilicki-oke]

@joeyparrish It's our own custom app built using CAF.

[joeyparrish]

We don't control CAF, so unfortunately, this is the wrong forum for CAF support. Please refer to https://developers.google.com/cast/support#report_issues

Sorry we can't help with that! Hopefully the Cast team will be able to offer a solution. As an alternative, you can always try using Shaka Player directly in a custom receiver as we do in our demo.