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shaka-project / shaka-player

JavaScript player library / DASH & HLS client / MSE-EME player
Apache License 2.0
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Widevine Drm content with resolution 720p not playing properly #3336

Closed krackjack234 closed 3 years ago

krackjack234 commented 3 years ago

What version of Shaka Player are you using?

https://shaka-player-demo.appspot.com/demo/#audiolang=en-US;textlang=en-US;videoRobustness=HW_SECURE_DECODE;uilang=en-US;asset=https://jiostreamingdash.akamaized.net/content/entry/wvdata/41/61/9921a6509d3c11eb9d701d0d3ea6acd1_voot_androidtv_standard.mpd;license=xxx;panel=CUSTOM%20CONTENT;build=uncompiled

Please ask your question We are trying to play the below drm content

https://jiostreamingdash.akamaized.net/content/entry/wvdata/41/61/9921a6509d3c11eb9d701d0d3ea6acd1_voot_androidtv_standard.mpd

Though the content is playing fine at lower bitrates, only audio playback happens when we switch to 720p

We tried this on chrome browser on Android which has L1 Widevine support

We want to know what is going wrong here which is causing video playback to fail but audio to continue

If we see the manifest, all the bitrates except 720p is having a different KID. We can share the drm license separately in private email if that helps We tried different different video robustness level but still see the same issue

Please let us know the root cause of the problem.

TheModMaker commented 3 years ago

Without the license server URL, this will be difficult to debug. You can send it privately to shaka-player-issues@google.com.

When this happens, does the video play normally (just with no video)? Are you using an external display, cast, etc? Can you check the JavaScript console for logs? If you are using the demo app, what is the output of shakaDemoMain.player_.getDrmEngine().keyStatusByKeyId_?

shaka-bot commented 3 years ago

@krackjack234 Does this answer all your questions? Can we close the issue?

shaka-bot commented 3 years ago

Closing due to inactivity. If this is still an issue for you or if you have further questions, you can ask us to reopen or have the bot reopen it by including @shaka-bot reopen in a comment.