ArturoCanizares
commented
7 years ago The customer sent us the following information: I said before that the live playback is working but in fact it is working only when using Bitmovin demo player (this one can detect, support and play widevine encrypted content) . When trying to play with shaka player, the problem happens. I also downloaded the manifest and it is possible to see double KID in it.
So we need to keep doing this troubleshooting to figure out why it is happening.
vaage
joeyparrish
TheModMaker
Have you read the FAQ and checked for duplicate issues:
What version of Shaka Player are you using: The customer sent me the following information: I asked our developer third party and the answer was “since we started to develop the players using the latest version of Shaka player, it wasn’t possible to make it work fine with widevine for live streaming due to the multiple kID in the manifest file got from halo packager”.
Can you reproduce the issue with our latest release version: It seems that is what the customer said, please see above.
Can you reproduce the issue with the latest code from
master: I do not have such informationAre you using the demo app or your own custom app: This is what the customer sent me: “ live playback is working but in fact it is working only when using Bitmovin demo player (this one can detect, support and play widevine encrypted content) . When trying to play with shaka player, the problem happens. I also downloaded the manifest and it is possible to see double KID in it.”
If custom app, can you reproduce the issue using our demo app:
What browser and OS are you using: Chrome
What are the manifest and license server URIs: You can also download the following manifest, the same I used to play the livestreaming using bitmovin:
https://skylivedash-a.akamaihd.net/dash_live_03/manifest.mpd
(you can send the URIs to shaka-player-issues@google.com instead, but please use GitHub and the template for the rest)
What did you do? The customer sent me the following information (repeated above) I asked our developer third party and the answer was “since we started to develop the players using the latest version of Shaka player, it wasn’t possible to make it work fine with widevine for live streaming due to the multiple kID in the manifest file got from halo packager”.
What did you expect to happen? Be able to use the latest version of the shaka player
What actually happened? , it wasn’t possible to make it work fine with widevine for live streaming due to the multiple kID in the manifest file got from halo packager”.
NOTE: I sent the following message to the Shaka-Team per the template: From: Arturo Canizares Sent: Wednesday, August 23, 2017 6:15 PM To: shaka-player-issues@google.com Subject: I am following the instruction in Issue Title: Halo Live PROD - Problems with Dash + Widevine #981
Hello Shaka-Player team,
When I was including the information in the case with title “Halo Live PROD - Problems with Dash + Widevine #981 “ One of the reuest was to send you this email and include the following information:
(you can send the URIs to shaka-player-issues@google.com instead, but please use GitHub and the template for the rest)
So here is the information that I also included I the template for issue #981:
You can also download the following manifest, the same I used to play the livestreaming using bitmovin:
https://skylivedash-a.akamaihd.net/dash_live_03/manifest.mpd
Thank you
Arturo G. Canizares - Service Delivery Manager (SDM) II
BMDA Media Sol BLMS CS GSDM US 6300 Legacy Drive, Plano, TX 75024, United States Mobile +1 940 300 0836 - Office +1 408-662-9353 E-Mail: arturo.canizares@ericsson.com Ericsson Support: +1 (844) 281-3459| Ericsson customer portal: https://ericssontelevisionprod.service-now.com/ets/ This Communication is Confidential. We only send and receive email on the basis of the terms set out at http://www.ericsson.com/email_disclaimer/