Time to resolution notification and tracker - Githubissues

shellebusch2 / DSAllo

Design Studio Allo Repository

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Time to resolution notification and tracker #70

Open ekonnath opened 1 year ago

ekonnath commented 1 year ago

Create Make scenario for tracking time to resolution

Discuss with ALLO how they would like to handle

Time table

how long until we send the first notification
not-started: 2 days
in-progress: every three days
how long until we send the second notification?

To who?

field agent
manager

Possible solutions

Create new status flag, create new database view for that flag
@-Mention someone in the comments?

ekonnath commented 1 year ago

Need to change first module filter before finishing