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shells-dw / streamdeck-totalmix

Unofficial StreamDeck RME TotalMix FX Plugin - supporting MIDI and OSC
MIT License
51 stars 5 forks source link

plugin not showing up after the install #35

Open beeppboo opened 1 year ago

beeppboo commented 1 year ago

The plugin was working fine for a while, but recently I started getting yellow triangle error. I've updated it to the latest stream deck app and wondering if it has something to do with it. Or if anyone else is experiencing the same issue.

shells-dw commented 11 months ago

Sorry for responding so late, I was kind of preoccupied with work and my Fireface PSU died, took me a while to get a replacement so without the interface I couldn't really look into the issue. However I'm back on track now. Is this still an issue for you? I'm on the latest Stream Deck version too and can't really reproduce the issue, it seems to be working fine. Let me know if that's still an issue for you and we'll look into it.

tatsuyan51 commented 7 months ago

I tried to install on Stream Deck XL (software version 6.4.1.19697) but it fails. It seems to be related to this issue. I'd appreciate it if you could confirm this.

shells-dw commented 7 months ago

Try to close down the Stream Deck software (closing the UI isn't enough, you need to close it from the Taskbar icon, closing the UI just minimizes it) and start it again after 10 seconds or so. I recently noticed that issue during coding something else but didn't really look into it yet. Closing and restarting the Stream Deck software makes it appear though and once it's there, it stays and is working fine. I'll look into what's causing this and fix it for this plugin too once I found out, but in the meantime this workaround should work.

Generally it's working for me with the same Stream Deck version.

tatsuyan51 commented 7 months ago

Thank you for presenting the solution. I was able to successfully install it that way. Once the plugin appears, it seems to continue to work correctly with no problems.