Closed andrecedik closed 7 years ago
Another one for @andrecedik
Which is already solved but just to be sure again :) As you see the end-customer can add a note to his order.
Shall we use this predefined WooCommerce field? If so, then I can say that we already implemented it this way.
Hmm, I don't think this solves the problem. There are 2 different use cases where we need a description. For both, the admin should specify it since only she/he knows what's will be send to the customer.
There is the shipment description which gives an overall description and can be used e.g. for a basic customs declaration. This is why it's mandatory for sending goods from one country to another (see this description above).
example:
{
"to": {
"company": "Receiver Inc.",
"first_name": "Max",
"last_name": "Mustermann",
"street": "Beispielstrasse",
"street_no": "42",
"city": "Hamburg",
"zip_code": "22100",
"country": "DE"
},
"package": {
"weight": 1.5,
"length": 20,
"width": 20,
"height": 20,
},
"description": "promotional items",
"carrier": "dhl",
"service": "standard",
"create_shipping_label": true
}
On the other hand there is the package description which describes the contents of a single package. As we state in our documentation:
This parameter is mandatory if you're using UPS with service returns or DHL with service express
example:
"package": {
"weight": 1.5,
"length": 20,
"width": 20,
"height": 20,
"description": "industrial grade thermometers containing mercury"
}
Not sure if I got it correct then. How about a call once a week or so?
I would love to because in that way maybe most tickets might already gone. I like asking things directly because I think I solved it but if not then this will become some looong message board. Please have a look at this:
The admin can already add a description and this will also be forwarded to the API. Yesterday or so I removed the automatism to use the note that the customer entered. So still the admin can do it, the API will get it. Big question about the little issue: Does this solve it? :)
How would a call to the api look like using the description field? The thing is, there are 2 different description fields that can both be used at the same time. As shown in the above examples there's the shipment description and the package description.
You could e.g. have a shipment that would look like this:
{
"to": {
"company": "Receiver Inc.",
"first_name": "Max",
"last_name": "Mustermann",
"street": "Beispielstrasse",
"street_no": "42",
"city": "Hamburg",
"zip_code": "22100",
"country": "DE"
},
"package": {
"weight": 1.5,
"length": 20,
"width": 20,
"height": 20,
"description": "industrial grade thermometers containing mercury"
},
"description": "promotional items",
"carrier": "dhl",
"service": "standard",
"create_shipping_label": true
}
Although this case is doesn't happen too often there need to be 2 different description fields for the user to be able to fill them with the respective data.
Looks fine for me. @andrecedik Have you checked this?
Looks good to me. The label might be a little misleading (would have used something like "shipment description / Sendungsbeschreibung").
Ok, since I was able to create a shipping label now I could take a look at the data that was transmitted. Unfortunately I the shipment description wasn't part of it.
{
"carrier": "dhl",
"service": "standard",
"from": [],
"to": {
"company": "company",
"first_name": "Andr\u00e9",
"last_name": "Cedik",
"care_of": "care of for ever",
"street": "Alter Teichweg",
"street_nr": "29",
"postcode": "22081",
"city": "Hamburg",
"state": "state",
"country": "DE",
"street_no": "29",
"zip_code": "22081"
},
"package": {
"width": "20",
"height": "20",
"length": "20",
"weight": "2"
},
"create_shipping_label": true,
"notification_email": "andre@shipcloud.io",
"additional_services": [{
"name": "advance_notice",
"properties": {
"email": "andre@shipcloud.io",
"language": "DE"
}
}],
"reference_number": "Bestellung 23"
}
Just fixed this. Found also the place where it shall occur:
Awesome 🙌
This is a follow up to ticket #36:
Admins currently can add a package description when creating a shipping label. In some cases, a description at the shipment object is needed.
From our JSON-schema:
It is probably best to simply display another input field named
shipment description
where users can input their text. You could use a tooltip or something similar to display the conditions when this is needed.