Removing ShipperHQ Breaks Admin Order Edit

[EmperorKonstantin]

Removing Shipper HQ breaks the ability to edit the shipping method for existing orders.

When I go to edit the shipping of an order in admin I get the following: Sorry, no quotes are available for this order.

in exception.log I get the following: [2021-08-30 20:39:30] main.CRITICAL: Class ShipperHQ\Shipper\Model\Customer\Attribute\Source\AddressType does not exist {"report_id":"fb0641a1fd0a9f893d052b493f2f48ccbb1fe9a33979496d3e80e4dc920c43b3","exception":"[object] (ReflectionException(code: -1): Class ShipperHQ\\Shipper\\Model\\Customer\\Attribute\\Source\\AddressType does not exist at /var/www/html/lib/internal/Magento/Framework/Code/Reader/ClassReader.php:26)"} []

I also tried to do

bin/magento module:uninstall ShipperHQ_Shipper

with no success.

[wsadasmit]

Hi @EmperorKonstantin,

I've just attempted to replicate and did not encounter any issue related to AddressType, instead the attribute has been completely removed by using the command php bin/magento module:uninstall -r ShipperHQ_Shipper as described in our uninstall document. The -r flag here causes such data to be removed from the database.

Additionally, when I went to reorder the previous order, on attempting to reestimate shipping I encountered a "Class ... does not exist" error, which was resolved with the troubleshooting steps here (Symptom 1).

Can you please try these steps and, if you'd like further assistance troubleshooting this issue, please describe what happens after these steps are taken in an email to support@shipperhq.com.

Thanks!

[EmperorKonstantin]

Will do, thanks!

[EmperorKonstantin]

@wsadasmit, I ran the uninstall -r command and doublechecked and the tables were still in the database.

I did the following to sanitize:

drop table shipperhq_order_detail; 
drop table shipperhq_order_detail_grid; 
drop table shipperhq_order_item_detail; 
drop table shipperhq_order_package_items; 
drop table shipperhq_order_packages; 
drop table shipperhq_quote_address_detail; 
drop table shipperhq_quote_address_item_detail; 
drop table shipperhq_quote_item_detail; 
drop table shipperhq_quote_package_items; 
drop table shipperhq_quote_packages; 
drop table shipperhq_synchronize; 

DELETE FROM eav_attribute WHERE attribute_code IN ( 'shipperhq_shipping_group', 'shipperhq_warehouse', 'shipperhq_shipping_fee', 'shipperhq_handling_fee', 'shipperhq_volume_weight', 'shipperhq_declared_value', 'shipperhq_dim_group', 'shipperhq_poss_boxes', 'shipperhq_malleable_product', 'shipperhq_master_boxes', 'shipperhq_availability_date', 'destination_type', 'freight_class', 'shipperhq_nmfc_class', 'must_ship_freight', 'shipperhq_nmfc_sub' ); 

DELETE FROM core_config_data WHERE path='carriers/shqfedex2/model';