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shipperhq / module-shipper

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Braintree/Paypal in cart checkout button delivery date Issue #105

Closed pbaum83 closed 2 years ago

pbaum83 commented 2 years ago

Hello,

Using the latest version of the shipper module (20.45.5) and magento commerce 2.41 with the Braintree/Payal implementation using in cart checkout button which skips the whole standard checkout flow we have noticed that the implementation of the shipping methods isn't quite there. Is this a known issue or is this an issue with the Braintree module shipped with commerce edition or is there something else I should be using to implement Paypal through Braintree? Any help on this issue would be greatly appreciated.

Thanks, -Paul

wsadasmit commented 2 years ago

Hi @pbaum83 ,

Yes, the Braintree Payments by GENE Commerce payment option behaves similarly to PayPal Express and some other payment options in that these options take users out of the Standard Magento Workflow. Our application relies on specific events to trigger in checkout so that we can record shipping information within your platform.

When these events are disrupted, this results in our application being unable to successfully store shipping data within the order details. Some of the issues that we have seen pertain to additional information such as dates selected from the calendar not being recorded.

Such payment gateways are, for the most part, unsupported. All of this is not to say that these options will not work with ShipperHQ, just that there could be some issues that we cannot commit to supporting. If there is an issue with the basic rating functionality or inability to complete checkout, that would be something to explore further. Other issues would have to be considered on an individual basis. For such issues you can send a description to support@shipperhq.com.

Thanks!

pbaum83 commented 2 years ago

Makes sense. Thanks for the update!