Simple products not treated independently from their configurable products

I'm currently seeing a bug in which the shipping group of the child product in a configurable is not being recognised. The simple products in this scenario need to have different shipping groups as they're different weights and sizes.

When I add a simple product that is a child of a configurable, only the configurable's shipping group is used, though if I add the simple product directly, the shipping group is fine.

Details:

shipping group "sample" is set to have shipping price 3.95 in Shipper HQ
undefined shipping groups are set to have shipping price 6.95 in ShipperHQ
product "C" has an undefined shipping group, and is a configurable product in Magento
product "S" is in shipping group "sample" and is a simple product, which is also a child of product "C" in Magento
adding "S" to the basket directly gives me shipping price 3.95 on the checkout (expected)
adding "S" as a child product of "C" gives price 6.95 on the checkout (erroneous)

I'm running Magento 2.1.12 with version 20.18.8 of this module.

Any help would be greatly appreciated!

-- Please reply above this line --

Hey there,

Are you able to provide me the url of which website you are working with. I would also make sure that you have the configuration set up correctly for using child product attributes. You will want to have "Use Parent" DESELECTED from within the website configuration, in order to pick up the correct values.

If you have already done so, then we would need a transaction id [1] to see if the information is being passed over properly in the request.

Links:

[1] http://docs.shipperhq.com/how-to-find-transaction-id-in-magento-2/

Regards,

Alec [1] SHIPPERHQ | support@shipperhq.com [2] US +1 (512) 215-4282 | UK +44 (0)1722-446240 [3] [4]

All of our WebShopApps extensions are now available as part of ShipperHQ [5] on all major ecommerce platforms. Learn how you can migrate for free [6]!

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On Wed, May 23, 2018 at 1:16 PM CDT, Shipperhq/module-Shipper <reply@reply.github.com> wrote:

I'm currently seeing a bug in which the shipping group of the child product in a configurable is not being recognised. The simple products in this scenario need to have different shipping groups as they're different weights and sizes.

When I add a simple product that is a child of a configurable, only the configurable's shipping group is used, though if I add the simple product directly, the shipping group is fine.

Details:

shipping group "sample" is set to have shipping price 3.95 in Shipper HQ

undefined shipping groups are set to have shipping price 6.95 in ShipperHQ

product "C" has an undefined shipping group, and is a configurable product in Magento

product "S" is in shipping group "sample" and is a simple product, which is also a child of product "C" in Magento

adding "S" to the basket directly gives me shipping price 3.95 on the checkout (expected)

adding "S" as a child product of "C" gives price 6.95 on the checkout (erroneous)

I'm running Magento 2.1.12 with version 20.18.8 of this module.

Any help would be greatly appreciated!

- You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub [1], or mute the thread [2].

Links:

[1] https://github.com/shipperhq/module-shipper/issues/45 [2] https://github.com/notifications/unsubscribe-auth/AET3uyvj-neJrERrRpqdE1-ump4v3B5Fks5t1adegaJpZM4UK8fX

shipperhq / module-shipper