Closed MagicLegend closed 3 years ago
Hi @MagicLegend please send us a screencast to support@shipperhq.com with the login details and Magento admin access./SSH access. (I'll get DB access from there in case I need it)
Also, I need to know: is this a multi-website Magento store? If so can you tell me what key is synched to which site in Magento as well?
Once I get these details I'll check and be able to advise further as we never had reports of any other clients reporting that.
Hi @ibraheemnabeelfauzi
Thank you for your response. I have just sent out an email to the given email address about this issue. I've included answers to your questions there as well. Let's continue our conversation there.
Hi,
In the
Synchronize with ShipperHQ
table, we are having the issue that the incorrect form key gets appended to the urls, making them unusable. Clicking them will throw theInvalid security or form key. Please refresh the page.
error. I'm not 100% sure if this is a configuration error on our end, or just a bug in the extension.If more information is required, please let me know.