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shish / blender-ikea-browser

Import 3D models from ikea.com into your scene!
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Some models from IKEA crash #13

Open jmas111956 opened 1 week ago

jmas111956 commented 1 week ago

Hello,

This message was post projects.blender.org early. As so some information was gather from Blender.

System Information Operating system: Windows-10-10.0.26100-SP0 64 Bits Graphics card: D3D12 (Snapdragon(R) X Elite - X1E78100 - Qualcomm(R) Adreno(TM) GPU) Microsoft Corporation 4.6 (Core Profile) Mesa 24.3.0-devel (git-370ac36d5d)

Blender Version Broken: version: 4.4.0 Alpha, branch: main, commit date: 2024-11-04 23:39, hash: 94a5f541c34e Worked: (newest version of Blender that worked as expected)

Short description of error Add-on IKEA Browser crash with some models.

Exact steps for others to reproduce the error

Same error appears on X64 architecture.

Steps to reproduce the error:

  1. Open IKEA browser;
  2. Search for product 204.892.78;
  3. Press import;
  4. A window with error appears;
  5. If the search and import is done whit the following item 405.414.21, it works fine.

I do not know if is a bug or IKEA file corrupted.

Kind regards

shish commented 4 days ago

It's hard to know what the problem is without an error message to work from, but at a guess, if the error message is referring to a missing "extern_draco.dll", that's because of a bug in blender itself: https://projects.blender.org/blender/blender/issues/130545

jmas111956 commented 3 days ago

Hello, Thank you for your time and cooperation. I do not know how to copy the error message, as so I have made two screen captures. Kind regards PS - At first glance I did not see a missing dll file error_part1 error_part2

shish commented 3 days ago

I suspect that the only thing we can do from this end is to wait for blender to fix the upstream bug (and use the LTS blender in the meantime), but I'll keep this open until we have a confirmed fix one way or another