Display Desired Due Date and Order Fulfillment Date on csr

[shivakrishna-vcare]

➤  neeraj.kumar commented:

please move below revision to qa and demo

Sending generic/CSR/customerDashboard/customer_information.php
Transmitting file data .done
Committing transaction...
Committed revision 66642.

[shivakrishna-vcare]

➤  Linux_user Team commented:

66642 >QA 66648 >Demo 66649

[shivakrishna-vcare]

➤  neeraj.kumar commented:

please move below revision to qa and demo

Sending generic/CSR/customerDashboard/customer_information.php
Transmitting file data .done
Committing transaction...
Committed revision 66660.

[shivakrishna-vcare]

➤  Linux_user Team commented:

66660 > QA 66661 > DEMO 66662

[shivakrishna-vcare]

➤  anshul.srivastava commented:

Team,
If system receives "DD_CD" tag value in any async response then it will be saved in tbl_homephone_async_detail table on dd_cd column against the enrollid with rest of the async details.
Verified displaying the "Order Fulfillment Date" ("DD_CD" tag value received in AO async) in CSR against the "ASSIGNABLE ORDER".
"Order Fulfillment Date" is only being updated in case of AO -- ASSIGNABLE ORDER and for rest of the async system doesn't update the date. Below is the list of async verified against.
1 :- CP -- BILLING/RECORDS COMPLETE
2 :- CP -- COMPLETED ORDER
3 :- TAGT0000CDD -- CALCULATED DUE DATE PROVIDED
4 :- AO -- ASSIGNABLE ORDER
5 :- PD -- PENDING ORDER
6 :- Blank -- ORDER_REJECT
7 :- E -- ORDER_REJECT
8 :- C -- Firm Order Confirmation
9 :- E -- Blank
10 :- E -- Error/Reject
11 :- J -- Jeopardy Notice
12 :- Z -- Completion
13 :- 1P -- Other; PIC/LPIC 0377 INVALID
14 :- PF -- PENDING FACILITIES ORDER
15 :- SA -- MISSED APPOINTMENT - SUBSCRIBER ACCESS 860 REQUIRED
16 :- CL -- MISSED APPOINTMENT - COMPANY LOAD
17 :- SO -- MISSED APPOINTMENT - SUBSCRIBER DELAY SERVICE - 860 REQUIRED
18 :- SR -- MISSED APPOINTMENT - SUBSCRIBER NOT READY 860 REQUIRED
19 :- SL -- MISSED APPOINTMENT - SUBSCRIBER REQUEST LATER DATE 860 REQUIRED
20 :- CB -- MISSED APPOINTMENT - COMPANY BUSINESS OFC
21 :- SP -- Blank
22 :- CA -- CANCELLED ORDER
23 :- 2G -- Address is invalidNow "Desired Due Date" will also appear in CSR.
Above async are verified with New/Conversion order.

In case of FEATURE_UPDATE system update the "Order Fulfillment Date" in CSR only in case of "ASSIGNABLE ORDER", verified with "Firm Order Confirmation" and "ASSIGNABLE ORDER". tbl_homephone_async_detail Details ID 443, 444 and 445

In case of PIC_LPIC_UPDATE system update the "Order Fulfillment Date" in CSR only in case of "ASSIGNABLE ORDER", verified with 2G, PD, J, 1P and AO. tbl_homephone_async_detail Details ID 446, 447, 448, 449, 450 & 451

In case of Disconnect system update the "Order Fulfillment Date" in CSR only in case of "ASSIGNABLE ORDER", verified with 2G, PD, PF, SR, TAGT0410ALG and AO. tbl_homephone_async_detail Details ID 452, 453, 454, 455, 456 & 457

In case of Suspend system update the "Order Fulfillment Date" in CSR only in case of "ASSIGNABLE ORDER", verified with TAGT0410ALG, TAGT0000CDD, AO, CP, PF, SA, CL, SO, SR, SL, CB, SP, CA, 2G. tbl_homephone_async_detail Details ID 459, 460, 461, 462, 463, 464, 465, 466, 467, 468, 469, 470, 471 & 472

In case of RESTORE system update the "Order Fulfillment Date" in CSR only in case of "ASSIGNABLE ORDER", verified with C, E, E, J, Z, W, TAGT0410ALG, TAGT0000CDD, PD, blank, E, CP, CP, 1P, PF, SA, CL, SO, SR, SL, CB, SP, CA, 2G and AO. tbl_homephone_async_detail Details ID 474, 475, 476, 477, 478, 479, 480, 481, 482, 483, 484, 485, 486, 487, 488, 489, 490, 491, 492, 493, 494, 495, 496, 497, 498

[shivakrishna-vcare]

➤  pushkar.kumar commented:

 

 

66660 > QA 66661 > DEMO 66662 > Production

[shivakrishna-vcare]

➤  Linux_user Team commented:

66660 > QA 66661 > DEMO 66662 > Production 66799

[shivakrishna-vcare]

➤  anshul.srivastava commented:

On live I have monitored the NEW, CONVERSION, UPDATE (CANCEL_ORDER), SUSPEND and RESTORE and seems to working fine, refer attached screens for details.