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shockwavemk / magento2-module-mail-smtp

Apache License 2.0
6 stars 3 forks source link

Not working at all #6

Closed sopedro closed 7 years ago

sopedro commented 7 years ago

Not working in Magento 2.1.5, not install the module

shockwavemk commented 7 years ago

Hi, thank you for your feedback. A more sophisticated error description would be helpful. How did you try to install my module? Which kind of failure message did you get?

sopedro commented 7 years ago

Hi,

I installed normally, upload the files to server then bin/magento setup:upgrade bin/magento setup:di:compile bin/magento setup:static-content-deploy bin/magento indexer:reindex and clean all caches....no menu at all in backend, no errors, but can't use extension because theres no menu. I installed your other extension for cron and works fine...

Thank you,

Pedro

sopedro commented 7 years ago

Hi, I installed the module using composer and now the module is installed, but no emails are sent. Can you help?

Thanks

shockwavemk commented 7 years ago

Hi @sopedro, yes, i can try to help you with my plug-in, but I need more information about the error.

On installation no additional menu is created in Magento2 backend. Instead the existing one in "Stores > Configuration > Advanced > System > Mail Sending Settings" is enhanced. You have to change the settings there.

Did you select the connection type "smtp"? Which type of authentication do you use? Can you send me the correlating error/system log?

sopedro commented 7 years ago

Hi,

Sorry, my bad. I forget to change default magento email (sales@example.com) so, SES rejected the email, not your extension.

Your extension works very well and i like the way you add SMTP feature to Magento.

Thanks a lot.

A++

shockwavemk commented 7 years ago

I should add this point to the instructions. Thank you. Best regards M.