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shridarpatil / frappe_whatsapp

WhatsApp cloud integration for frappe
https://www.youtube.com/watch?v=nq5Kcc5e1oc
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Does this not work anymore? #10

Closed jpettan closed 1 year ago

jpettan commented 1 year ago

I get the following message once I installed this app on frappecloud and navigate to WhatsApp settings using awesome bar.

“Sorry! I could not find what you were looking for.”

Anfacgit commented 1 year ago

I can't create template.

requests.exceptions.HTTPError: 400 Client Error: Bad Request for url: https://graph.facebook.com/v15.0/message_templates

webbosolutions commented 1 year ago

any solutions please

namitha-raj commented 1 year ago

I can't create template. requests.exceptions.HTTPError: 400 Client Error: Bad Request for url: https://graph.facebook.com/v15.0/message_templates Any solutions please

shridarpatil commented 1 year ago

@Anfacgit @namitha-raj This looks like your credentials issue can you check your credentials on meta. If your using dev credentials from meta then it expires every 24hrs

shridarpatil commented 1 year ago

@jpettan can you recheck whether the app is installed properly?

jpettan commented 1 year ago

I use frappecloud. So I don’t have much options. Only have a button called install app and the installation happens. Is there something I need to specifically do in case of frappecloud?

shridarpatil commented 1 year ago

I guess you have added this app to your bench but you have not installed on site. On frappe cloud go to you site -> app and install app on your site

image

jpettan commented 1 year ago

I have installed it. Screenshot for app install..

Site - stergy frappe cloud - Frappe Cloud png

The url when I search for WhatsApp-settings and the error screenshot:

https://www.stergycleantech.com/app/whatsapp-settings/WhatsApp%20Settings

Home png
shridarpatil commented 1 year ago

can you try reinstalling the app?

jpettan commented 1 year ago

Tried.

Uninstalling App frappe_whatsapp from Site stergy.frappe.cloud... Backing up... Deleting Module 'Frappe Whatsapp'

Installation:

Installing frappe_whatsapp... Updating DocTypes for frappe_whatsapp: [========================================] 100% Updating Dashboard for frappe_whatsapp

Result is the same. Please suggest.

shridarpatil commented 1 year ago

can you show me your doctype list? add filter module name Frappe Whatsapp

jpettan commented 1 year ago

Sent from my iPadOn 07-Feb-2023, at 12:57 PM, Shridhar Patil @.***> wrote: can you show me your doctype list? add filter module name Frappe Whatsapp

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

jpettan commented 1 year ago
WhatsApp Notification Log png
shridarpatil commented 1 year ago

app is installed. You can open WhatsApp Settings DocType and click on Go to WhatsApp Settings image

jpettan commented 1 year ago

When I click on the ‘go to WhatsApp settings’ I get the following screen.

Home png
jpettan commented 1 year ago

I can do a screenshare if you would like to see this to troubleshoot

dipalivaddoriya commented 1 year ago

Will this work with ERPNext: v13.36.5 (version-13) & Frappe Framework: v13.39.1 (version-13)? If not what version should i update to for successfull running. In our Erpnext v13 connections are working and whatsapp messages are shown as successful but not received by reciepent.

shridarpatil commented 1 year ago

Have not tried for v13. You can update to v14.

shridarpatil commented 1 year ago

@dipalivaddoriya If you are sending message other than the template(approved from meta) message, the conversation must be started by the User. So Send a message first from your Recipient WhatsApp number and then you can try sending message to Recipient number.

shridarpatil commented 1 year ago

@namitha-raj I guess you are using development credentials. if so, to send message to recipient you have 1st register recipient number in meta and then you can try sending. For live credentials this is not required.

dipalivaddoriya commented 1 year ago

Hello, Firstly thank you very much for this app. Checked for V14, Currently WhatsApp Message is working, Also Template Creation is working. Is there any setting to be made for Auto Working of Whatsapp Notification, Also no log is generated for Whatsapp Notification from Template on any kind of Doctype Event.

Screenshot 2023-02-27 at 12 29 26 PM Screenshot 2023-02-27 at 12 31 33 PM Screenshot 2023-02-27 at 12 32 41 PM
shridarpatil commented 1 year ago

Can you show me your sales order entry? From your screenshot I can see you have created even on After Save this event should trigger after save.

shridarpatil commented 1 year ago

I am closing this issue as there has been no activity for 2 weeks. Feel free to reopen.