Feature request: Is it possible to use ERPNext Chat?

[chrisdent]

Is it possible to use ERPNext Chat to manage conversations?

Best,

[shridarpatil]

Initially I thought to use chat but it is really complicated also chat is removed from frappe and its a separate app now.

Frappe chat uses rooms to send message and rooms are tightly coupled with email. When we get a message from unregistered user it will be difficult to create a room. If you have any idea on how to resolve this then we are open to have conversion.

[chrisdent]

What if forking the Chat app modifying the Chat Profile like:

Add selector to identify the Chat Profile for either Email or Phone number.

I'm sure that if you push this changes they would apply it in order to integrate Whatsapp or Telegram or else...

[github-actions[bot]]

Stale issue message

[chrisdent]

If the phone number exists and contact associated with number has email use that email.

If not create a customer with a temporary email like: phonenumber@companydomain.com?

Could this be a way?