Issue with WhatsApp Integration

[sadidc]

Hello Shridarpatil,

I have just implemented, frappe WhatsApp. MY ERPNext is self hosting, V14.

I was able to integrate with Whatsapp, Settings seem to be fine, I even created template and it got approved on Meta.

However I am unable to send messages, WhatsApp notification list is also created.

One issue I am facing is that I am unable to send manual message.

Couple of screenshots for your reference.

Your support will be highly appreciated

[shridarpatil]

can you show me your template and whatsapp notification?

[sadidc]

Thanks for the quick response.

FYI

[sadidc]

I also tried changing the options on event type, no luck. I also used user form, exactly the same way you have mentioned in the document, No Luck.

[shridarpatil]

Whatsapp notification is configured wrongly. You have mentioned the fields, which will be used in templates but I don' t see any field in your template. You need to create proper template and whatsapp notification.

[sadidc]

Hello Shridar,

Would it be possible to share screenshot of the example ?

[shridarpatil]

https://github.com/shridarpatil/frappe_whatsapp#readme

[sadidc]

thank you, will work on this and connect with you. 👍

[sadidc]

Hello Shridar,

Can you let me know if the below template and notifications are set up correctly?

I also want to know why don't I have the option of sending messages manually.

[shridarpatil]

follow the guidelines for template creation https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/#samples

[shridarpatil]

@sadidc dm me your whatsapp message screenshot.

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