Not able to access whatsapp setting page

[maxfu9]

for reference see the screenshot

[shridarpatil]

check if the app is installed.

[maxfu9]

@shridarpatil Yes it is installed and all other docs are accessible

[maxfu9]

@shridarpatil I noticed that doctype exists but no setting page

[maxfu9]

@shridarpatil any solution?

[shridarpatil]

can you try reinstalling the app?

[maxfu9]

I tried to uninstall to reinstall and faced the following error `Deleting Module 'Frappe Whatsapp'

• removing DocType 'WhatsApp Settings'...
• removing DocType 'WhatsApp Message'...
• removing DocType 'WhatsApp Notification'...
• removing DocType 'WhatsApp Templates'...
• removing DocType 'WhatsApp Message Fields'...
• removing DocType 'WhatsApp Notification Log'...
• removing Module Def 'Frappe Whatsapp'...
• dropping Table for 'WhatsApp Message Fields'...
• dropping Table for 'WhatsApp Notification'...
• dropping Table for 'WhatsApp Notification Log'...
• dropping Table for 'WhatsApp Templates'...
• dropping Table for 'WhatsApp Message'... Traceback (most recent call last): File "/usr/lib/python3.10/runpy.py", line 196, in _run_module_as_main return _run_code(code, main_globals, None, File "/usr/lib/python3.10/runpy.py", line 86, in _run_code exec(code, run_globals) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/utils/bench_helper.py", line 109, in main() File "/home/ubuntu/frappe-bench/apps/frappe/frappe/utils/bench_helper.py", line 18, in main click.Group(commands=commands)(prog_name="bench") File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/core.py", line 829, in call return self.main(args, kwargs) File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/core.py", line 782, in main rv = self.invoke(ctx) File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/core.py", line 1259, in invoke return _process_result(sub_ctx.command.invoke(sub_ctx)) File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/core.py", line 1259, in invoke return _process_result(sub_ctx.command.invoke(sub_ctx)) File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/core.py", line 1066, in invoke return ctx.invoke(self.callback, ctx.params) File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/core.py", line 610, in invoke return callback(args, kwargs) File "/home/ubuntu/frappe-bench/env/lib/python3.10/site-packages/click/decorators.py", line 21, in new_func return f(get_current_context(), *args, *kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/commands/init.py", line 29, in _func ret = f(frappe._dict(ctx.obj), args, kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/commands/site.py", line 803, in uninstall remove_app(app_name=app, dry_run=dry_run, yes=yes, no_backup=no_backup, force=force) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/installer.py", line 380, in remove_app frappe.get_single("Installed Applications").update_versions() File "/home/ubuntu/frappe-bench/apps/frappe/frappe/core/doctype/installed_applications/installed_applications.py", line 27, in update_versions self.save() File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/document.py", line 305, in save return self._save(*args, kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/document.py", line 339, in _save self.run_before_save_methods() File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/document.py", line 1039, in run_before_save_methods self.run_method("before_validate") File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/document.py", line 914, in run_method out = Document.hook(fn)(self, *args, *kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/document.py", line 1264, in composer return composed(self, method, args, kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/document.py", line 1248, in runner add_to_return_value(self, f(self, method, *args, kwargs)) File "/home/ubuntu/frappe-bench/apps/frappe_whatsapp/frappe_whatsapp/utils/init.py", line 17, in run_server_script_for_doc_event notification = get_notifications_map().get( File "/home/ubuntu/frappe-bench/apps/frappe_whatsapp/frappe_whatsapp/utils/init.py", line 36, in get_notifications_map enabled_whatsapp_notifications = frappe.get_all( File "/home/ubuntu/frappe-bench/apps/frappe/frappe/init.py", line 1925, in get_all return get_list(doctype, *args, *kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/init.py", line 1897, in get_list return frappe.model.db_query.DatabaseQuery(doctype).execute(args, kwargs) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/db_query.py", line 190, in execute self.columns = self.get_table_columns() File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/db_query.py", line 533, in get_table_columns return get_table_columns(self.doctype) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/model/meta.py", line 75, in get_table_columns return frappe.db.get_table_columns(doctype) File "/home/ubuntu/frappe-bench/apps/frappe/frappe/database/database.py", line 1175, in get_table_columns raise self.TableMissingError("DocType", doctype) pymysql.err.ProgrammingError: ('DocType', 'WhatsApp Notification')`

[maxfu9]

@shridarpatil Have you find any solution?

[shridarpatil]

Try force uninstall and then reinstall the app

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