Configuration is done as suggested. But WhatsApp messages are not received

[chandrubiradar]

I tried with the URL you have provided for the WhatsApp integration. Its throwing the error.

Please help me to solve this @shridarpatil

[shridarpatil]

You phone ID is none, you have to enter phone ID and business ID. I guess you missed it. Can you check your whats app settings?

[chandrubiradar]

I left phone id blank. In the URL field, i have used the same URL, which you used in the image you shared. It's not working

On Tue, 22 Nov, 2022, 3:42 pm Shridhar Patil, @.***> wrote:

You phone ID is none. I guess you missed it. Can you your whats app settings?

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[shridarpatil]

You have to enter your phone ID

[chandrubiradar]

Which one we need to put in URL section?

On Tue, 22 Nov, 2022, 4:27 pm Shridhar Patil, @.***> wrote:

You have to enter your phone ID

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[chandrubiradar]

I have added Phone ID and Business ID Although its throwing an error. Can you please look at below screenshot

[shridarpatil]

This is something related to your credentials.

[chandrubiradar]

thanks I will check

[shridarpatil]

Closing this as it is not related to the app. Feel free to open if the issue persists.

[chandrubiradar]

Ok, thanks.

On Mon, 28 Nov, 2022, 9:15 am Shridhar Patil, @.***> wrote:

Closing this as it is not related to the app. Feel free to open if the issue persists.

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[chandrubiradar]

Hey Shridarpatil/Frappe_whatsapp

I had problem with my credentials. Now i have fixed the issue and now the eroor is solved.

But even after creating Template and adding doctype event for WhatsApp notification. The messages are not going, and there is no logs recorded.

Can you please help me on this issue?

On Mon, 28 Nov, 2022, 7:21 pm Chandru B, @.***> wrote:

Ok, thanks.

On Mon, 28 Nov, 2022, 9:15 am Shridhar Patil, @.***> wrote:

Closing this as it is not related to the app. Feel free to open if the issue persists.

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1328495352, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWEZIBRTR3U2TGM4RWETWKQTEXANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[shridarpatil]

What is the status of your template on Facebook dev?

[chandrubiradar]

Can you please elaborate a little. I didn't understand what you are saying

On Tue, 29 Nov, 2022, 4:01 pm Shridhar Patil, @.***> wrote:

What is the status of your template on Facebook dev?

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1330416176, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE5KIT5P6EAYZTMF2FTWKXLOXANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[chandrubiradar]

Got it. Give me a minute I'm checking it

On Tue, 29 Nov, 2022, 4:15 pm Chandru B, @.***> wrote:

Can you please elaborate a little. I didn't understand what you are saying

On Tue, 29 Nov, 2022, 4:01 pm Shridhar Patil, @.***> wrote:

What is the status of your template on Facebook dev?

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1330416176, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE5KIT5P6EAYZTMF2FTWKXLOXANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[chandrubiradar]

I have checked the template it's approved and credentials also correct. But i am not getting any messages in WhatsApp. Are there any logs, so that I can check what's the issue

On Tue, 29 Nov, 2022, 4:19 pm Chandru B, @.***> wrote:

Got it. Give me a minute I'm checking it

On Tue, 29 Nov, 2022, 4:15 pm Chandru B, @.***> wrote:

Can you please elaborate a little. I didn't understand what you are saying

On Tue, 29 Nov, 2022, 4:01 pm Shridhar Patil, @.***> wrote:

What is the status of your template on Facebook dev?

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1330416176, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE5KIT5P6EAYZTMF2FTWKXLOXANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[chandrubiradar]

Any update on this @shridarpatil

[shridarpatil]

If you have setup developer account credentials then you need to register your number on Facebook dev to receive message

[chandrubiradar]

Doesn't the messages are coming to numbers which has WhatsApp?

Do we need to register each number on which we need to receive the messages?

On Tue, 6 Dec, 2022, 5:48 pm Shridhar Patil, @.***> wrote:

If you have setup developer account credentials then you need to register your number on Facebook dev to receive message

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1339238702, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE4Y6RLCAEGAWLIMSP3WL4VIXANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[chandrubiradar]

I have registered number from which i created developer account. I am able to send messages from facebook dev.

But not receiving using frappe WhatsApp integration

On Tue, 6 Dec, 2022, 5:57 pm Chandru B, @.***> wrote:

Doesn't the messages are coming to numbers which has WhatsApp?

Do we need to register each number on which we need to receive the messages?

On Tue, 6 Dec, 2022, 5:48 pm Shridhar Patil, @.***> wrote:

If you have setup developer account credentials then you need to register your number on Facebook dev to receive message

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1339238702, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE4Y6RLCAEGAWLIMSP3WL4VIXANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[shridarpatil]

can you add a screenshot of your whats notification and doctype from where you're triggering this?

[chandrubiradar]

Sure I will share it

On Wed, 7 Dec, 2022, 3:57 pm Shridhar Patil, @.***> wrote:

can you add a screenshot of your whats notification and doctype from where you're triggering this?

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1340721922, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE2PK2IJF3SUFW4HNHTWMBRC7ANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[chandrubiradar]

Please check

[shridarpatil]

your mobile number should have country code. Can you add country code and try?

[chandrubiradar]

Added country code in the mobile number. Still didn't receive any message on WhatsApp

[chandrubiradar]

Created few more users with different WhatsApp numbers. But no one is receiving WhatsApp notification.

[chandrubiradar]

Did you figure it out the issue?

On Wed, 7 Dec, 2022, 6:04 pm Shridhar Patil, @.***> wrote:

your mobile number should have country code. Can you add country code and try?

— Reply to this email directly, view it on GitHub https://github.com/shridarpatil/frappe_whatsapp/issues/4#issuecomment-1340903719, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKQWE42NYVKQXTY2A5JLODWMB77HANCNFSM6AAAAAASHTPCAQ . You are receiving this because you authored the thread.Message ID: @.***>

[dineshpanchal93]

@chandrubiradar I still have the same issue not receiving notification sent via Whats-app Notification

Any update ?