Unable to send documents/Images

[ravi854]

Plain text messages are working fine Attaching any document (.pdf) or image (.png/.jpeg) not working giving the below error.

"errors": [{"code": 131053, "title": "Media upload error", "message": "Media upload error", "error_data": {"details": "Downloading media from weblink failed with http code 503, status message Service Unavailable"}}]}]}, "field": "messages"}]}], "cmd": "frappe_whatsapp.utils.webhook.webhook"}

[shridarpatil]

Check the document which you were trying to upload. From the log, I can see meta got a 503 error for the document link.

[ravi854]

Thanks, its sorted, it was my firewall that was blocking the upload