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shutter-project / shutter

Screenshot tool for Linux
https://shutter-project.org/
GNU General Public License v3.0
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Shutter GUI disappear after catching screen selection #613

Closed stelesgh closed 5 months ago

stelesgh commented 10 months ago

When I try to catch a portion of screen or catch a menu the Shutter GUI disappear and the tray bar widget doesn't show any menu. To get it working again I have to kill it and re-run.

In attachment termlog.txt.zip (clipboard of terminal I used to run shutter) you can see the error from line 1602 to line 1609.

Other information: uname -a Linux fedora 6.4.11-200.fc38.x86_64 #1 SMP PREEMPT_DYNAMIC Wed Aug 16 17:42:12 UTC 2023 x86_64 GNU/Linux

cat /etc/redhat-release Fedora release 38 (Thirty Eight) termlog.txt.zip

Photon89 commented 10 months ago

Could you please specify which Shutter version you are using? Is the issue 100% reproducible or does it appear sporadically? Could you test the latest git version? Just download https://github.com/shutter-project/shutter/archive/refs/heads/master.zip unpack it somewhere and execute ./bin/shutter in the unpacked folder.

stelesgh commented 10 months ago

Shutter version: 0.99.3 Rev. 1607 The issue is 100% reproducible. I will try latest git version and I will add a comment with result Tnx

Photon89 commented 10 months ago

Probably it's version 0.99.4, I messed up the version information on release. :smile: So, latest stable version then. Let's see if the issue is fixed in git!

stelesgh commented 10 months ago

Latest shuter version throw the same error "Can't locate object method "append_string" via package". Look at 1610_termlog.txt.zip attachments for full detail (from row 750 to row 758) Best regards Stefano 1610_termlog.txt.zip

stelesgh commented 10 months ago

Probably it's version 0.99.4, I messed up the version information on release. 😄 So, latest stable version then. Let's see if the issue is fixed in git!

Well.. this is shutter version extracted by "dnf": shutter.noarch 0.99.4-1.fc38

Photon89 commented 10 months ago

Could you please check what is your setting for the file name?

Bildschirmfoto_2023-08-22_16-27-10

stelesgh commented 10 months ago

Bingo! That was the problem! I set "%NN" in Filename and now GUI appear with the screenshot! Thank you very much Stefano

Photon89 commented 10 months ago

I guess, we need a better error handling here!

Photon89 commented 10 months ago

Let's keep it open for the moment, so we don't forget about improving the error handling!