Wink Hub 2 consistently unreachable

[joshourisman]

I recently added a Wink Hub 2 to my setup in order to add some z-wave devices. Lately, I've noticed that homebridge is reporting that it's not reachable locally, with the following status:

[9/7/2017, 9:27:19 AM] [wink] Checking if hub is reachable (Wink Hub 2, 192.168.86.31)...                 
[9/7/2017, 9:27:24 AM] [wink] Hub is not reachable locally (Wink Hub 2, 192.168.86.31). Error: ESOCKETTIMEDOUT                                                                                                      
[9/7/2017, 9:27:24 AM] [wink] Will continue without local control for hub (Wink Hub 2, 192.168.86.31) 

The Wink app doesn't report any issue with it, and the devices paired with it are still controllable with both the Wink app and HomeKit, though oddly I've discovered that I can't use the actual switches to control their devices, I can only control them through one of the apps, which is weird (no idea if that's related).

I haven't started doing any digging to try and figure out what's going on yet, but I figured someone else might have experienced something similar and have a solution or at least direction to go in.

[joshourisman]

Possibly relevant, if I GET the IP for the hub, this is the response:

HTTP/1.1 401 not authorized
content-length: 33
content-type: application/json
Date: Thu, 07 Sep 2017 14:07:13 GMT
Connection: close

{"description":"not authorized"}

[joshourisman]

Interestingly, if I GET either of my two Wink Relays, they 500:

HTTP/1.1 500 Internal Server Error
X-Content-Type-Options: nosniff
Content-Type: text/html; charset=utf-8
Content-Length: 22
Date: Thu, 07 Sep 2017 14:09:36 GMT
Connection: close

Internal Server Error

[sibartlett]

What URL are you using to do a GET? It should have port 8888: https://192.168.86.31:8888/

[joshourisman]

Yeah, I noticed that after a little digging. If I use 8888 then it does fail to open a connection to the hub. On Thu, Sep 7, 2017 at 12:14 Simon Bartlett notifications@github.com wrote:

What URL are you using to do a GET? It should have port 8888: https://192.168.86.31:8888/

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/sibartlett/homebridge-wink3/issues/41#issuecomment-327848889, or mute the thread https://github.com/notifications/unsubscribe-auth/AACb12ddEETZyt98QrNNQz1XnxHaDesjks5sgBZmgaJpZM4PP3YD .

[sibartlett]

Have you tried restarting the hub? Sometimes a restart gets the web server working.

[joshourisman]

You know, having worked in IT for nearly 20 years now, you'd think I'd have tried that. You'd be wrong…

I'll give it a shot after work.

[sibartlett]