Signal takes a long time to send messages

sunflowerspeed commented 3 years ago

[x] I have searched open and closed issues for duplicates
[x] I am submitting a bug report for existing functionality that does not work as intended
[x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
[x] This isn't a feature request or a discussion topic

Bug description

Signal seems to intermittently take a long time (1-5 minutes) to send messages. Specifically, it takes a long time for the rotating dotted circle to be replaced with a single checkmark. The double-checkmark appears almost instantly. This is not only the case for long conversations; even a group chat with a current total of 46 messages shows this problem. It does not appear to happen with specific contacts, nor does it matter whether I am sending a message in a group chat or a one-on-one chat. I also use Signal Desktop, so I can confirm that it takes a long time for the message to reach my desktop instance. Signal Desktop does not exhibit this slow behavior, and my internet connection is very fast (gigabit down/up). It does not matter whether I use wifi or mobile data. I first noticed this problem within the past week, and I use Signal daily.

Steps to reproduce

Open a chat in Signal
Send a message

Actual result: Signal successfully sends the message, eventually. This can take 1-5 minutes. This is not always the case. Expected result: Signal sends the message within a matter of seconds.

Device info

Device: Samsung Galaxy S10 (SM-G973F) Android version: 11 (G973FXXU9FUCD, RP1A.200720.012.G973FXXU9FUCD) Signal version: 5.10.8

Link to debug log

https://debuglogs.org/c0e1e98bbb818507e879ae11dc405f285fa3339285e46d3123bc6dd8bcdd5d8d

JulioNahum commented 3 years ago

It happens exactly the same. Sometimes he sends them to me normally, and other times it takes a long time. The audios or stickers sometimes take 50 seconds to send. I do not know what is the problem. I have the latest signal beta and sometimes the same thing happens to me

elitejake commented 3 years ago

It has been more than 25 minutes here and my messages are not sent. And I do have a stable Internet connection.

By the way, is this a duplicate of #9930

sunflowerspeed commented 3 years ago

If I understand correctly, #9930 is specifically for chats with long history. As I said in my original post, this is not the case for me. I am experiencing long sending times even for group chats with under 100 messages.

tsikmartin commented 3 years ago

you have similar issue to me as well in your debug log, but mine is with group chats with non signal users, however may fall in same line as mine may be a duplicate.

[5.10.8] [440 ] 2021-05-18 12:52:24.734 CDT W SignalServiceMessageSender: java.io.IOException: No connection! at org.whispersystems.signalservice.internal.websocket.WebSocketConnection.sendRequest(WebSocketConnection.java:185) at org.whispersystems.signalservice.api.SignalServiceMessagePipe.send(SignalServiceMessagePipe.java:195) at org.whispersystems.signalservice.api.SignalServiceMessageSender.sendMessage(SignalServiceMessageSender.java:1498) at org.whispersystems.signalservice.api.SignalServiceMessageSender.sendReceipt(SignalServiceMessageSender.java:210) at org.thoughtcrime.securesms.jobs.SendReadReceiptJob.onRun(SendReadReceiptJob.java:139) at org.thoughtcrime.securesms.jobs.BaseJob.run(BaseJob.java:32) at org.thoughtcrime.securesms.jobmanager.JobRunner.run(JobRunner.java:86) at org.thoughtcrime.securesms.jobmanager.JobRunner.run(JobRunner.java:49)

sunflowerspeed commented 3 years ago

Had another interesting connection problem a little while ago. I was on a group call with three people on another continent and at some point the call became too laggy to comfortably be able to chat. I eventually hung up and tried to send a message to the group, and this message took a very long time to go through. (Meanwhile my Desktop client worked fine, and my internet connection seemed fine, according to SpeedTest.net.) I suspect this is the same issue I have been dealing with, but I have included a new debug log:

https://debuglogs.org/f523fca2c0cbb3c1a61422565b8b3c7053c50e50b8bb6dec0c171ede506a31ad

tsikmartin commented 3 years ago

I am still having the same issues as well still. wonder when @cody-signal will acknowledge this issue.

sunflowerspeed commented 3 years ago

I have not experienced this issue for a while now (I think it went away on its own after some update), so I am going to close my ticket.

jaymehta-g commented 2 months ago

Experiencing this same problem still. It happened both with my old and new phones but not through signal desktop

signalapp / Signal-Android