Open fongaboo opened 1 week ago
Hi there, thanks for the report. I chatted with our calling team and the last call in your logs shows that you were slow to receive messages from the caller needed to establish the call connection between the two of you. Would you be able to get the logs from the caller?
This issue is very common and this happens to all the users mostly
This issue is very common and this happens to all the users mostly
Would you be able to provide debuglogs to help us figure out what's going wrong for you?
Bug description
For quite some time, intermittently voice or video calls will come in but not ring at all. This morning I made a date with someone to talk over Signal at a particular time. I waited and waited, but after 5min after our planned meeting time, I went to dial them. And that's when I saw the red 'Missed video call'. This happens fairly frequently.
Steps to reproduce
Actual result: No ring. Nothing in Android notification list. just a 'Missed video call' message in red in the relevant conversation Expected result: Phone should ring and present the ACCEPT/DECLINE pop-up prompt.
Screenshots
(See attached)
Device info
Device: Google Pixel 6a Android version: 14 (Build # AP2A.240605.024 Signal version: 7.9.6
Link to debug log
(See attached) signal-log-1720447511297.zip