Transfer from Android device not working

Somamint commented 2 months ago

[x ] I have searched open and closed issues for duplicates
[ x] I am submitting a bug report for existing functionality that does not work as intended
[ x] I have read https://github.com/signalapp/Signal-Android/wiki/Submitting-useful-bug-reports
[ x] This isn't a feature request or a discussion topic

Bug description

Transfer from Android device not working: I try to transfer my chats from my Old Phone to a new phone. But both Phones can not find each other.

Steps to reproduce

Open Signal on both Phone Click "Transfer from Android Device On the other Phone "Transfer Account" Let both Phone find each other

*Actual result: error can not find other device. Expected result: Both Phones should find each other

Screenshots

Device info

Device: Samsung Note 8 to Samsung Note 9 Android version: from Version 9 (Note 8) to 13
Signal version: Note 8 (7.14.1) to Note 9 (7.9.6)

Link to debug log

UserX404 commented 2 months ago

@Somamint Please add logs of both phones to help devs to investigate the issue! Nevertheless it could help to remove known devices/groups from wifi-direct in your os settings.

mtang-signal commented 2 months ago

Hi! Yes, if you could share debug logs, we can more easily look into this issue.

Somamint commented 2 months ago

I tried. But the the old Phone Note 8 does not open logs. I keeps loading the logs. And the new phone has only the option to transfer. There is no log option.

Somamint commented 2 months ago

https://debuglogs.org/android/7.14.2/bfdbfc6591a2cfc93a55e8455886800ef40d5f0a51aa86c32df3407a6424f259

From the old phone

lucasmz-dev commented 1 month ago

Note 8 (7.14.1) to Note 9 (7.9.6)

Why is the version on the Note 9 older?

signalapp / Signal-Android