signalapp / Signal-Android

A private messenger for Android.
https://signal.org
GNU Affero General Public License v3.0
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Unable to send unsecured text messages from signal app #4854

Closed bitcoinbabe closed 8 years ago

bitcoinbabe commented 8 years ago

Issue started about a week ago on my Samsung Galaxy S5. It no longer sends unsecured messages to people who dont have the app.. It just gets stuck in a pending state indefinitely. signal > signal messages work fine, and I can receive regular SMS/MMS's fine.

moxie0 commented 8 years ago

Please reproduce your issue and capture a debug log immediately after: https://github.com/WhisperSystems/Signal-Android/wiki/Submitting-useful-bug-reports

bitcoinbabe commented 8 years ago

https://gist.github.com/88df4a390b48a55de577

moxie0 commented 8 years ago

this log looks like you're attempting to send an MMS, is that what you're having problems with, not SMS?

bitcoinbabe commented 8 years ago

No Im trying to send an SMS

bitcoinbabe commented 8 years ago

screenshot_2015-12-10-23-12-54

bitcoinbabe commented 8 years ago

dont mind the jibberish, Im just trying to send test messages to my friends phone

moxie0 commented 8 years ago

Have you tried restarting your phone? There's no attempt to send an SMS in the log, which means that the device is reporting cellular service is unavailable.

bitcoinbabe commented 8 years ago

Ive restarted the phone multiple times, uninstalled and reinstalled the app, and still the issue exists. As I said this has been on going for a week.

moxie0 commented 8 years ago

Is your device rooted, running a non-stock ROM, xposed, or any other weird shit?

bitcoinbabe commented 8 years ago

Nope its 100% stock.

moxie0 commented 8 years ago

Strange, for some reason your device is reporting that it has no mobile service. There's unfortunately not much we can do if it lies to us.

bitcoinbabe commented 8 years ago

If that were the case then technically I shouldnt be able to message signal>signal if there is no service? I can still send to signal devices with my wifi off...

Also I can still receive regular SMS and MMS?

agrajaghh commented 8 years ago

Is it a dual sim phone? related to / duplicate of #555?

bitcoinbabe commented 8 years ago

It is a dual sim phone, but I only have 1 sim card in the phone. Havent used the 2nd SIM slot in over 6 months.

moxie0 commented 8 years ago

@bitcoinbabe The device reports two different states: network service and cellular service. Signal messages require network service, while SMS requires cellular service.

bitcoinbabe commented 8 years ago

I just tried sending a photo via unsecured. That went through!

moxie0 commented 8 years ago

@bitcoinbabe Makes sense, MMS requires network service rather than cellular service.

atomichorror commented 8 years ago

I was able to solve identical problem on my Xiaomi Redmi 2. I have two SIM cards in slots: slot 1 - SIM card with limitless internet, slot 2 - SIM dedicated for phone calls and sending messages. I read about it and it seems like dual SIM phones are sligtly different when it comes to software which controls SIM management. Personally, I swapped SIMs in slots and everything works fine now, so it looks like you have to have the SIM from which you call in the slot identified as the first. Previously I was able to receive messages only. Try it yourself, it may help!

riyapenn commented 8 years ago

Closing as dual SIM is now supported #555.

Officermick commented 6 years ago

YES atomichorror, I found the same solution for the problem! I have a Umidigi Z1 PRO with dual SIM slots with one SIM card installed it. I put the SIM card in the 2nd slot and NOW I can receive unsecured SMS threw Moblie Txt from my Mobile network.

I moved the SIM card from SIM Slot 1 to SIM Slot 2 in my Umidigi Z1 PRO.

Now, I don't have to use a 2nd TXT app to receive TXTs from people who don't use the signal app.

Furthermore, We should encourage everyone to use the signal app and encryption apps (like Whatsapp) as the eyes of Big Brother are watching us. This will only get worse as Julian Assange & Edwards Snowden has warned us.

Death to Big Brother!!!!!!