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signalapp / Signal-Android

A private messenger for Android.
https://signal.org
GNU Affero General Public License v3.0
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Signal server down #7460

Closed ryannathans closed 6 years ago

ryannathans commented 6 years ago

I have:

Bug description

Nobody I speak to can send messages on signal, all Android users in Australia.

Steps to reproduce

Try to send message, throws an error.

Screenshots

screenshot_20180305-184307

Device info

Multiple different Android phones, different Android versions.

Link to debug log

https://hastebin.com/umakuzuyan

porjo commented 6 years ago

I can confirm this. I'm in Australia using Android app and cannot send any messages currently

GAS85 commented 6 years ago

🇩🇪Germany - the same. No messages could be send

duck-rh commented 6 years ago

Same here in Japan. Tried desktop and Android apps, on two different providers.

Daigz commented 6 years ago

Confirmed in Sweden as well.

jharveyb commented 6 years ago

Confirmed in USA (West Coast) - no connectivity from desktop stable app or mobile beta.

ryannathans commented 6 years ago

For some reason logging issues is disabled on the signal-server repo

eth0up commented 6 years ago

Confirmed in mid-USA, I'm unable to send any messages from the mobile client

soy-capitan commented 6 years ago

Confirmed from iOS and OS X as well.

roykhoury commented 6 years ago

I can't send any messages either, from Canada

obesechess commented 6 years ago

Down for me as well. Portland OR. Started around 11:30pm PST, currently 12:15am PST

andy-ta commented 6 years ago

@roykhoury GIETMAMAW

yankee14 commented 6 years ago

@moxie0 Down for me, 0815Z, central Oklahoma, US.

EDIT: Obligatory link to reddit discussion

ryannathans commented 6 years ago

Is there just one server, on one IP address for an application of this scale?

ghost commented 6 years ago

Confirmed in Russia. Both Android and iOS clients.

ionut-ardelean commented 6 years ago

Confirmed in Romania on both Android and Mac clients

gileshinchcliff commented 6 years ago

Down in London, UK also. Android client.

xiroV commented 6 years ago

Down in both Finland and Denmark as well (Android).

rabsonic commented 6 years ago

Confirmed in Poland 8:30 LT (Android)

EErikas commented 6 years ago

Down in Lithuania, Android macOS and Windows clients

natrius commented 6 years ago

Down in austria. Come on, at least put some informations out on the homepage and on twitter and whatever. THATS exactly the reason people would like a federated network. And bad information management does not help :/

gandhiano commented 6 years ago

Federate signal! ✊

dusatvoj commented 6 years ago

Confirmed in Czech Republic and tested on Japan ProtonVPN server

ruicruzpt commented 6 years ago

Also down in Portugal.

It's a general issue.

supremeleaderNK commented 6 years ago

Down in Pyongyang, North Korea. All clients.

Adocentyn commented 6 years ago

Down in Paris France.

dankawka commented 6 years ago

Down in Poland. Doesn't matter if mobile or desktop.

gandhiano commented 6 years ago

And back (and again gone). Still thinking that federation is a must for an application of such global importance for mankind.

ryannathans commented 6 years ago

@gandhiano DoS attack perhaps if there are reports of intermittent service restoration?

Cerberus0 commented 6 years ago

Please respect the project's contributing guidelines:

Not a discussion forum

Please do not use this issue tracker as a discussion forum. Discussion related to the bug in question should of course go to the issue itself. However other discussion should take place at the community forum. You can use that forum to discuss any Signal related topics or to just hang out with your fellow users.

Don't bump issues

Every time someone comments on an issue, GitHub sends email to everyone who is watching the repository (currently around 500 people). Thus bumping issues with :+1:s, me toos or asking for updates generates a lot of unnecessary email notifications. Moreover bumping an issue does not help solve it. Please be respectful of everyone's time and only comment if you have relevant new information to add.

I'm sure Signal's developers will make an official announcement on Twitter when this issue has been resolved: https://twitter.com/signalapp

Edit: In other words, be patient and do not comment or ask for updates in this thread.

base-jump-org commented 6 years ago

Down in France and Switzerland too. Look like down worldwide ...

ryannathans commented 6 years ago

I feel like we need a decentralised network where anyone can spin up their own instance and add it to the cluster similar to how crypto currencies don't have a single point of failure.

Or at bare minimum something DoS resistant.. Anything that's not a single point of failure.

MartinX3 commented 6 years ago

Mirrored Server would be fine.

lister-wrt commented 6 years ago

Intermittent here in Australia. Some messages that say "failed to send" on my phone are actually arriving.

ryannathans commented 6 years ago

@MartinX3 maybe something simple like anycast dns with a couple servers globally?

NFH26 commented 6 years ago

Down in Saudi as well.

On Mon, 5 Mar 2018 at 12:23 PM Ryan Shaw notifications@github.com wrote:

@MartinX3 https://github.com/martinx3 maybe something simple like anycast dns with a couple servers globally?

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/signalapp/Signal-Android/issues/7460#issuecomment-370357727, or mute the thread https://github.com/notifications/unsubscribe-auth/AFoVdAxxnKbpWUSwPG7jB2rc85DfOk0Mks5tbQQPgaJpZM4Sb2Nv .

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MartinX3 commented 6 years ago

@ryannathans Yeahr, I thinked the same way ! :D Google does the same. Mirrored server in several locations and the fastest server will answer. Pretty nice to load balance, too.

Sipeht commented 6 years ago

Down in Italy as well

versable commented 6 years ago

Looks like a DDOS attack, since the DNS entry has been changed to 127.0.0.1, which is the "NO U" defense of a DDOS attack.

~  dig textsecure-service.whispersystems.org

; <<>> DiG 9.10.3-P4-Debian <<>> textsecure-service.whispersystems.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 51101
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;textsecure-service.whispersystems.org. IN A

;; ANSWER SECTION:
textsecure-service.whispersystems.org. 228 IN A 127.0.0.1

;; Query time: 80 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Mon Mar 05 10:26:50 CET 2018
;; MSG SIZE  rcvd: 82
ryannathans commented 6 years ago

@MartinX3 it's a good idea but we'd need a lot of servers to protect against (D)DoS attacks by well funded bad actors (or botnets).

The community run decentralised approach handles that attack but it's a bit harder and actually required code changes to implement!

garcia88 commented 6 years ago

Down in Syria too.

MartinX3 commented 6 years ago

@ryannathans Signal could sell pre configured raspberry pi 3b which only need to be connected to the own internet and act as support server. Like the Tor Network

The raspi 3b is a strong low cost hardware with a large community.

ryannathans commented 6 years ago

@MartinX3 or just cut the hardware cost and allow people to install a background service on their servers and PCs

e6udlpdc1b commented 6 years ago

Is it a coincidence that today is day 1 of the first session of China's 13th National People's Congress? The very Congress meeting that is going to remove Xi's 2 term limit.

Past few days VPN in China has been very erratic and hard to connect to, it wouldn't be surprising if China is initiating the DDOS attack to shutdown Signal...

versable commented 6 years ago

DNS is back, service is reachable again:

;; ANSWER SECTION:
textsecure-service.whispersystems.org. 53 IN A  52.20.12.194
textsecure-service.whispersystems.org. 53 IN A  52.70.150.128
textsecure-service.whispersystems.org. 53 IN A  52.45.240.105
textsecure-service.whispersystems.org. 53 IN A  52.4.185.129
textsecure-service.whispersystems.org. 53 IN A  52.2.243.87
textsecure-service.whispersystems.org. 53 IN A  52.70.14.137
textsecure-service.whispersystems.org. 53 IN A  52.2.222.12
textsecure-service.whispersystems.org. 53 IN A  52.54.15.42
supremeleaderNK commented 6 years ago

The users should seize the means of ~production~ communication and run signal servers at home. I am willing to do so myself. After all it is not rocket science.

NFH26 commented 6 years ago

It’s up now in Saudi

On Mon, 5 Mar 2018 at 12:47 PM versable notifications@github.com wrote:

DNS is back, service is reachable again:

;; ANSWER SECTION:textsecure-service.whispersystems.org. 53 IN A 52.20.12.194textsecure-service.whispersystems.org. 53 IN A 52.70.150.128textsecure-service.whispersystems.org. 53 IN A 52.45.240.105textsecure-service.whispersystems.org. 53 IN A 52.4.185.129textsecure-service.whispersystems.org. 53 IN A 52.2.243.87textsecure-service.whispersystems.org. 53 IN A 52.70.14.137textsecure-service.whispersystems.org. 53 IN A 52.2.222.12textsecure-service.whispersystems.org. 53 IN A 52.54.15.42

— You are receiving this because you commented.

Reply to this email directly, view it on GitHub https://github.com/signalapp/Signal-Android/issues/7460#issuecomment-370364464, or mute the thread https://github.com/notifications/unsubscribe-auth/AFoVdPOtXY9eM3SC9B-WoAilxazoVIoOks5tbQmZgaJpZM4Sb2Nv .

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MartinX3 commented 6 years ago

I would prefer a dedicated Hardware with "plug and play". The energy costs would be too high, if i run my Computer 24/7. Als I don't want to trash it with severall services. It could cut my performance also.

Signal.org could also sell the raspi's to get a " donation" from every sold unit.

Am 5. März 2018 10:45:02 MEZ schrieb Ryan Shaw notifications@github.com:

@MartinX3 or just cut the hardware cost and allow people to install a background service on their servers and PCs

-- You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/signalapp/Signal-Android/issues/7460#issuecomment-370363832

-- Mit freundlichen Grüßen

Martin Dünkelmann

ryannathans commented 6 years ago

We know it's on, please don't spam saying it's on.

@versable intriguing, we already have multiple servers judging by those dns records. We clearly need decentralised systems if we're to resist such attacks in the future.

@MartinX3 you can buy your own raspberry and put the service on that then if you wish :p

hismayilov commented 6 years ago

Down in Azerbaijan too.

MartinX3 commented 6 years ago

I would prefer to buy a pre configured raspi to donate to signal.org :) I also don't have the time to develop a service, which would do the task. It would be better, if the signal developers develop it. They know the infrastructure far better.

They could offer a preconfigured linux distro delievered by PINN or the other raspi bootloader. :)

Am 5. März 2018 10:52:26 MEZ schrieb Ryan Shaw notifications@github.com:

We know it's on, please don't spam saying it's on.

@versable intriguing, we already have multiple servers judging by those dns records. We clearly need decentralised systems if we're to resist such attacks in the future.

@MartinX3 you can buy your own raspberry and put the service on that then if you wish :p

-- You are receiving this because you were mentioned. Reply to this email directly or view it on GitHub: https://github.com/signalapp/Signal-Android/issues/7460#issuecomment-370365945

-- Mit freundlichen Grüßen

Martin Dünkelmann