Closed kiplingw closed 5 years ago
So for those experiencing this problem, here is a workaround.
If you reinstall Signal the problem goes away. Of course, you're then stuck with the problem of having lost all your data. To work around this set your phone into airplane mode and try re-opening Signal. For whatever reason it opens without crashing, but you obviously can't send or receive messages. From in this state you can initiate the creation of a new backup. After that disable airplane mode, re-install Signal, and restore from your backup.
Haven't seen any new reports, and it doesn't show up in the Play Store crash reports.
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Bug description
Every time I open Signal it crashes immediately. This looks similar to #6852, but there was no debugging log provided so it is hard to tell if I am experiencing the same problem.
I can't reinstall from a backup because the backups are now old and to generate a new one automatically Signal needs to still be able launch in the background which it cannot do anymore.
Steps to reproduce
Open signal and it crashes immediately.
Device info
Device: Samsung Galaxy S4 Android version: 7.1.2 Signal version: 4.23.4
Link to debug log
This was captured via adb logcat.