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signalapp / Signal-Desktop

A private messenger for Windows, macOS, and Linux.
https://signal.org/download
GNU Affero General Public License v3.0
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(PC) App take 10 minutes to open #2511

Closed pchclx closed 3 years ago

pchclx commented 6 years ago

@scottnonnenberg Starting new thread due to previous hijack.

Signal on PC takes ~10 minutes to open. This is after going through and deleting all the trash conversations and selecting the "Delete old messages" in the settings as well as "Trim All Conversations Now".

image

Log file is hosted here: https://www.dropbox.com/s/96y0j23j0j3pe46/signal%20log%20file%2020180705.txt?dl=0

To answer questions from previous thread-

Phone is Samsung SM-N920T Note 5 running Android 7.0 security patch June 1, 2018

Contacts list is managed by Google Contacts which contains 785 entries and syncs in both directions to my Google account. I don't modify my contacts list more often than anyone else, maybe a manual entry or two every month or so if I had to guess. I have two Google accounts on my phone (work and personal) and swipe between them within GMail, Hangouts. Google Calendar shows events from both. Not sure if any of this is relevant or not.

Other messaging apps on the phone include Android Messages, WhatsApp, Skype, Hangouts, and WeChat (rarely used).

According to the UI, what takes so long is the "Loading messages. XXX so far..." I think it was in the high 800s-900s last time I noticed it. Believe I have seen it break 1000 before. I definitely don't have that many conversations, and I would doubt I have that many individual messages within all conversations combined as well.

Although I will occasionally go 30 days between using Signal on PC, that usage pattern is rare, and it's usually a few days or once a week between. I'm timing the app opening right now after using it last night and it took 8min 39sec this time.

Dumped a new log file from just now, here, in case it helps: https://www.dropbox.com/s/coo6vokb909wozw/signal%20log%20file%2020180706.txt?dl=0

edit: One thing maybe worth noting, I previously used Signal to send/receive my SMS but don't any longer. There are still SMS threads in my chat history however. I have also rotated through some other solutions for PC/SMS usage such as Pushbullet and MightyChat though neither in use any longer (Android Messages has rolled out this functionality natively.) Mentioning this in case there is some SMS/MMS issue making things hang up.

Bomper commented 6 years ago

Dupe of #1990 ?

stale[bot] commented 3 years ago

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stale[bot] commented 3 years ago

This issue has been closed due to inactivity.