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signalapp / Signal-Desktop

A private messenger for Windows, macOS, and Linux.
https://signal.org/download
GNU Affero General Public License v3.0
14.63k stars 2.66k forks source link

can't find Signal Export file/folder for install #3850

Closed 71azham closed 3 years ago

71azham commented 4 years ago

Bug Description

Steps to Reproduce

  1. step one
  2. step two
  3. step three

Actual Result:

Expected Result:

Screenshots

Platform Info

Signal Version:

Operating System:

Linked Device Version:

Link to Debug Log

``` Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Signal/1.29.3 Chrome/76.0.3809.146 Electron/6.1.4 Safari/537.36 node/12.4.0 env/production INFO 2019-12-29T22:37:42.588Z app ready INFO 2019-12-29T22:37:42.589Z starting version 1.29.3 INFO 2019-12-29T22:37:42.605Z key/initialize: Generating new encryption key, since we did not find it on disk INFO 2019-12-29T22:37:42.606Z config/set: Saving user config to disk INFO 2019-12-29T22:37:42.619Z migrateSchemaVersion: Migrating from schema_version 0 to user_version 0 INFO 2019-12-29T22:37:43.790Z updateSchema: Current user_version: 0; Most recent db schema: 18; SQLite version: 3.28.0; SQLCipher version: 4.2.0 community; (deprecated) schema_version: 0; INFO 2019-12-29T22:37:43.790Z updateToSchemaVersion1: starting... INFO 2019-12-29T22:37:43.835Z updateToSchemaVersion1: success! INFO 2019-12-29T22:37:43.835Z updateToSchemaVersion2: starting... INFO 2019-12-29T22:37:43.875Z updateToSchemaVersion2: success! INFO 2019-12-29T22:37:43.875Z updateToSchemaVersion3: starting... INFO 2019-12-29T22:37:43.903Z updateToSchemaVersion3: success! INFO 2019-12-29T22:37:43.903Z updateToSchemaVersion4: starting... INFO 2019-12-29T22:37:43.920Z updateToSchemaVersion4: success! INFO 2019-12-29T22:37:43.920Z updateToSchemaVersion6: starting... INFO 2019-12-29T22:37:43.945Z updateToSchemaVersion6: success! INFO 2019-12-29T22:37:43.945Z updateToSchemaVersion7: starting... INFO 2019-12-29T22:37:43.976Z updateToSchemaVersion7: success! INFO 2019-12-29T22:37:43.977Z updateToSchemaVersion8: starting... INFO 2019-12-29T22:37:44.013Z updateToSchemaVersion8: success! INFO 2019-12-29T22:37:44.013Z updateToSchemaVersion9: starting... INFO 2019-12-29T22:37:44.044Z updateToSchemaVersion9: success! INFO 2019-12-29T22:37:44.044Z updateToSchemaVersion10: starting... INFO 2019-12-29T22:37:44.096Z updateToSchemaVersion10: success! INFO 2019-12-29T22:37:44.097Z updateToSchemaVersion11: starting... INFO 2019-12-29T22:37:44.122Z updateToSchemaVersion11: success! INFO 2019-12-29T22:37:44.123Z updateToSchemaVersion12: starting... INFO 2019-12-29T22:37:44.145Z updateToSchemaVersion12: success! INFO 2019-12-29T22:37:44.145Z updateToSchemaVersion13: starting... INFO 2019-12-29T22:37:44.174Z updateToSchemaVersion13: success! INFO 2019-12-29T22:37:44.174Z updateToSchemaVersion14: starting... INFO 2019-12-29T22:37:44.187Z updateToSchemaVersion14: success! INFO 2019-12-29T22:37:44.187Z updateToSchemaVersion15: starting... INFO 2019-12-29T22:37:44.221Z updateToSchemaVersion15: success! INFO 2019-12-29T22:37:44.222Z updateToSchemaVersion16: starting... INFO 2019-12-29T22:37:44.258Z updateToSchemaVersion16: success! INFO 2019-12-29T22:37:44.259Z updateToSchemaVersion17: starting... INFO 2019-12-29T22:37:44.267Z updateToSchemaVersion17: Index messages_view_once did not already exist INFO 2019-12-29T22:37:44.301Z updateToSchemaVersion17: success! INFO 2019-12-29T22:37:44.301Z updateToSchemaVersion18: starting... INFO 2019-12-29T22:37:44.325Z updateToSchemaVersion18: success! INFO 2019-12-29T22:37:44.334Z Location reset needed INFO 2019-12-29T22:37:44.334Z Initializing BrowserWindow config: {"show":true,"width":800,"height":610,"minWidth":640,"minHeight":550,"autoHideMenuBar":false,"backgroundColor":"#2090EA","vibrancy":"appearance-based","webPreferences":{"nodeIntegration":false,"nodeIntegrationInWorker":false,"contextIsolation":false,"preload":"[REDACTED]\\app.asar\\preload.js","nativeWindowOpen":true},"icon":"[REDACTED]\\app.asar\\images\\icon_256.png"} INFO 2019-12-29T22:37:47.409Z Using OS-level spell check API with locale en_US INFO 2019-12-29T22:37:47.808Z pre-main prep time: 2 ms INFO 2019-12-29T22:37:47.895Z Build expires: 2020-03-18T23:56:22.000Z INFO 2019-12-29T22:37:48.118Z background page reloaded INFO 2019-12-29T22:37:48.119Z environment: production INFO 2019-12-29T22:37:48.444Z SQL channel job 1 (getItemById) succeeded in 325ms INFO 2019-12-29T22:37:48.445Z Checking for the existence of IndexedDB data... INFO 2019-12-29T22:37:48.534Z Storage fetch INFO 2019-12-29T22:37:48.586Z SQL channel job 3 (createOrUpdateItem) succeeded in 49ms INFO 2019-12-29T22:37:48.610Z SQL channel job 4 (createOrUpdateItem) succeeded in 24ms INFO 2019-12-29T22:37:48.636Z SQL channel job 5 (createOrUpdateItem) succeeded in 50ms INFO 2019-12-29T22:37:48.638Z removeKnownAttachments: About to iterate through 0 messages INFO 2019-12-29T22:37:48.639Z removeKnownAttachments: Done processing 0 messages INFO 2019-12-29T22:37:48.640Z removeKnownAttachments: About to iterate through 0 conversations INFO 2019-12-29T22:37:48.640Z removeKnownAttachments: Done processing 0 conversations INFO 2019-12-29T22:37:48.641Z deleteAll: deleted 0 files INFO 2019-12-29T22:37:48.642Z removeKnownStickers: About to iterate through 0 stickers INFO 2019-12-29T22:37:48.643Z removeKnownStickers: Done processing 0 stickers INFO 2019-12-29T22:37:48.643Z deleteAllStickers: deleted 0 files INFO 2019-12-29T22:37:48.645Z removeKnownDraftAttachments: About to iterate through 0 conversations INFO 2019-12-29T22:37:48.646Z removeKnownDraftAttachments: Done processing 0 conversations INFO 2019-12-29T22:37:48.646Z deleteAllDraftAttachments: deleted 0 files INFO 2019-12-29T22:37:48.647Z Starting background data migration. Target version: 10 INFO 2019-12-29T22:37:48.648Z ConversationController: starting initial fetch INFO 2019-12-29T22:37:48.650Z ConversationController: done with initial fetch INFO 2019-12-29T22:37:48.654Z SignalProtocolStore: Finished caching identityKeys data INFO 2019-12-29T22:37:48.654Z SignalProtocolStore: Finished caching sessions data INFO 2019-12-29T22:37:48.655Z SignalProtocolStore: Finished caching preKeys data INFO 2019-12-29T22:37:48.655Z SignalProtocolStore: Finished caching signedPreKeys data INFO 2019-12-29T22:37:48.659Z Cleanup: starting... INFO 2019-12-29T22:37:48.661Z Cleanup: Found 0 messages for cleanup INFO 2019-12-29T22:37:48.661Z Cleanup: complete INFO 2019-12-29T22:37:48.661Z listening for registration events INFO 2019-12-29T22:37:48.669Z windows/start: starting checks... INFO 2019-12-29T22:37:48.671Z checkDownloadAndInstall: checking for update... INFO 2019-12-29T22:37:48.679Z opening provisioning socket https://textsecure-service.whispersystems.org INFO 2019-12-29T22:37:48.713Z SQL channel job 18 (getNextExpiringMessage) succeeded in 49ms INFO 2019-12-29T22:37:48.714Z SQL channel job 19 (getNextTapToViewMessageToAgeOut) succeeded in 50ms INFO 2019-12-29T22:37:49.021Z provisioning socket open INFO 2019-12-29T22:37:49.086Z checkForUpdates: 1.29.3 is not newer; no new update available WARN 2019-12-29T22:37:49.447Z doesDatabaseExist: Timed out attempting to check IndexedDB status INFO 2019-12-29T22:38:44.179Z Sending a keepalive message INFO 2019-12-29T22:39:39.260Z Sending a keepalive message INFO 2019-12-29T22:40:34.334Z Sending a keepalive message INFO 2019-12-29T22:40:49.182Z Remove all notifications INFO 2019-12-29T22:40:51.100Z close event {"shouldQuit":false} INFO 2019-12-29T22:40:51.105Z requestShutdown: Requesting close of mainWindow... INFO 2019-12-29T22:40:51.115Z requestShutdown: Response received INFO 2019-12-29T22:40:51.115Z before-quit event {"readyForShutdown":true,"shouldQuit":false} INFO 2019-12-29T22:40:51.115Z close event {"readyForShutdown":true,"shouldQuit":true} INFO 2019-12-29T22:42:16.824Z app ready INFO 2019-12-29T22:42:16.825Z starting version 1.29.3 INFO 2019-12-29T22:42:16.841Z updateSchema: Current user_version: 18; Most recent db schema: 18; SQLite version: 3.28.0; SQLCipher version: 4.2.0 community; (deprecated) schema_version: 92; INFO 2019-12-29T22:42:16.854Z Location reset needed INFO 2019-12-29T22:42:16.854Z Initializing BrowserWindow config: {"show":true,"width":800,"height":610,"minWidth":640,"minHeight":550,"autoHideMenuBar":false,"backgroundColor":"#2090EA","vibrancy":"appearance-based","webPreferences":{"nodeIntegration":false,"nodeIntegrationInWorker":false,"contextIsolation":false,"preload":"[REDACTED]\\app.asar\\preload.js","nativeWindowOpen":true},"icon":"[REDACTED]\\app.asar\\images\\icon_256.png"} INFO 2019-12-29T22:42:19.015Z Using OS-level spell check API with locale en_US INFO 2019-12-29T22:42:19.230Z pre-main prep time: 1 ms INFO 2019-12-29T22:42:19.306Z Build expires: 2020-03-18T23:56:22.000Z INFO 2019-12-29T22:42:19.409Z background page reloaded INFO 2019-12-29T22:42:19.409Z environment: production INFO 2019-12-29T22:42:21.736Z SQL channel job 1 (getItemById) succeeded in 2326ms INFO 2019-12-29T22:42:21.736Z Storage fetch INFO 2019-12-29T22:42:21.753Z Updating BrowserWindow config: {"maximized":false,"autoHideMenuBar":false,"fullscreen":false,"width":1096,"height":865,"x":1574,"y":22} INFO 2019-12-29T22:42:21.754Z config/set: Saving ephemeral config to disk INFO 2019-12-29T22:42:22.851Z SQL channel job 3 (createOrUpdateItem) succeeded in 1107ms INFO 2019-12-29T22:42:22.876Z SQL channel job 4 (createOrUpdateItem) succeeded in 25ms INFO 2019-12-29T22:42:22.903Z SQL channel job 5 (createOrUpdateItem) succeeded in 52ms INFO 2019-12-29T22:42:22.903Z Starting background data migration. Target version: 10 INFO 2019-12-29T22:42:22.904Z ConversationController: starting initial fetch INFO 2019-12-29T22:42:22.906Z ConversationController: done with initial fetch INFO 2019-12-29T22:42:22.910Z SignalProtocolStore: Finished caching identityKeys data INFO 2019-12-29T22:42:22.910Z SignalProtocolStore: Finished caching sessions data INFO 2019-12-29T22:42:22.911Z SignalProtocolStore: Finished caching preKeys data INFO 2019-12-29T22:42:22.911Z SignalProtocolStore: Finished caching signedPreKeys data INFO 2019-12-29T22:42:22.914Z Cleanup: starting... INFO 2019-12-29T22:42:22.916Z Cleanup: Found 0 messages for cleanup INFO 2019-12-29T22:42:22.916Z Cleanup: complete INFO 2019-12-29T22:42:22.916Z listening for registration events INFO 2019-12-29T22:42:22.924Z windows/start: starting checks... INFO 2019-12-29T22:42:22.925Z checkDownloadAndInstall: checking for update... INFO 2019-12-29T22:42:22.931Z opening provisioning socket https://textsecure-service.whispersystems.org INFO 2019-12-29T22:42:22.944Z SQL channel job 18 (getNextExpiringMessage) succeeded in 25ms INFO 2019-12-29T22:42:22.945Z SQL channel job 19 (getNextTapToViewMessageToAgeOut) succeeded in 26ms INFO 2019-12-29T22:42:23.064Z checkForUpdates: 1.29.3 is not newer; no new update available INFO 2019-12-29T22:42:23.271Z provisioning socket open INFO 2019-12-29T22:43:18.465Z Sending a keepalive message INFO 2019-12-29T22:44:13.550Z Sending a keepalive message INFO 2019-12-29T22:45:08.628Z Sending a keepalive message INFO 2019-12-29T22:46:03.730Z Sending a keepalive message INFO 2019-12-29T22:46:58.811Z Sending a keepalive message INFO 2019-12-29T22:47:53.881Z Sending a keepalive message INFO 2019-12-29T22:48:48.960Z Sending a keepalive message INFO 2019-12-29T22:49:44.034Z Sending a keepalive message INFO 2019-12-29T22:49:44.958Z Remove all notifications INFO 2019-12-29T22:49:50.828Z opening provisioning socket https://textsecure-service.whispersystems.org INFO 2019-12-29T22:49:51.155Z provisioning socket open INFO 2019-12-29T22:50:25.473Z Remove all notifications INFO 2019-12-29T22:50:30.468Z Remove all notifications INFO 2019-12-29T22:50:39.109Z Sending a keepalive message INFO 2019-12-29T22:50:46.308Z Sending a keepalive message INFO 2019-12-29T22:51:04.702Z Remove all notifications INFO 2019-12-29T22:51:14.702Z Remove all notifications INFO 2019-12-29T22:51:34.186Z Sending a keepalive message INFO 2019-12-29T22:51:41.382Z Sending a keepalive message INFO 2019-12-29T22:52:29.265Z Sending a keepalive message INFO 2019-12-29T22:52:36.458Z Sending a keepalive message INFO 2019-12-29T22:53:24.336Z Sending a keepalive message INFO 2019-12-29T22:53:31.532Z Sending a keepalive message INFO 2019-12-29T22:54:19.412Z Sending a keepalive message INFO 2019-12-29T22:54:26.609Z Sending a keepalive message INFO 2019-12-29T22:55:14.486Z Sending a keepalive message INFO 2019-12-29T22:55:21.685Z Sending a keepalive message INFO 2019-12-29T22:55:22.628Z Remove all notifications INFO 2019-12-29T22:55:27.630Z Remove all notifications INFO 2019-12-29T22:56:09.574Z Sending a keepalive message INFO 2019-12-29T22:56:16.762Z Sending a keepalive message INFO 2019-12-29T22:57:04.644Z Sending a keepalive message INFO 2019-12-29T22:57:11.835Z Sending a keepalive message INFO 2019-12-29T22:57:31.425Z Remove all notifications INFO 2019-12-29T22:57:36.426Z Remove all notifications INFO 2019-12-29T22:57:41.428Z Remove all notifications INFO 2019-12-29T22:57:59.723Z Sending a keepalive message INFO 2019-12-29T22:58:00.207Z Remove all notifications INFO 2019-12-29T22:58:06.910Z Sending a keepalive message INFO 2019-12-29T22:58:54.797Z Sending a keepalive message INFO 2019-12-29T22:59:01.986Z Sending a keepalive message INFO 2019-12-29T22:59:49.876Z Sending a keepalive message INFO 2019-12-29T22:59:52.598Z Remove all notifications INFO 2019-12-29T22:59:57.059Z Sending a keepalive message INFO 2019-12-29T22:59:57.599Z Remove all notifications INFO 2019-12-29T23:00:44.951Z Sending a keepalive message INFO 2019-12-29T23:00:47.438Z Remove all notifications INFO 2019-12-29T23:00:47.577Z SQL channel job 20 (removeAll) succeeded in 24ms INFO 2019-12-29T23:00:47.597Z SQL channel job 21 (createOrUpdateItem) succeeded in 20ms INFO 2019-12-29T23:00:47.598Z SQL channel job 22 (getAllMessageIds) succeeded in 20ms INFO 2019-12-29T23:00:47.598Z SQL channel job 23 (getAllConversationIds) succeeded in 19ms ERROR 2019-12-29T23:00:47.601Z The import went wrong! Error: ENOENT: no such file or directory, open 'C:\db.json' ERROR 2019-12-29T23:00:47.601Z Error importing: Error: ENOENT: no such file or directory, open 'C:\db.json' INFO 2019-12-29T23:00:47.625Z SQL channel job 24 (removeAll) succeeded in 24ms INFO 2019-12-29T23:00:52.134Z Sending a keepalive message INFO 2019-12-29T23:01:05.958Z Remove all notifications INFO 2019-12-29T23:01:40.030Z Sending a keepalive message INFO 2019-12-29T23:01:47.212Z Sending a keepalive message INFO 2019-12-29T23:02:35.105Z Sending a keepalive message INFO 2019-12-29T23:02:42.284Z Sending a keepalive message INFO 2019-12-29T23:03:30.180Z Sending a keepalive message INFO 2019-12-29T23:03:37.360Z Sending a keepalive message INFO 2019-12-29T23:03:39.820Z Remove all notifications INFO 2019-12-29T23:04:04.560Z Loaded this list of log files from logPath: log.log ```
scottnonnenberg-signal commented 4 years ago

Had you previously exported data from the version of Signal Desktop which was a Chrome App?

If not, you should set up Signal Desktop without importing old data. You can change the mode by going to the File menu.

stale[bot] commented 3 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] commented 3 years ago

This issue has been closed due to inactivity.