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signalapp / Signal-Desktop

A private messenger for Windows, macOS, and Linux.
https://signal.org/download
GNU Affero General Public License v3.0
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v5.1.0-beta.5 (Windows) : Unable to sync contacts and groups. #5217

Closed BarbossHack closed 3 years ago

BarbossHack commented 3 years ago

Bug Description

I try to sync with the v5.1.0-beta.5 desktop app on Windows but at the end of the process, I do not have any of my group and contacts, the desktop app is empty.

Steps to Reproduce

  1. Open desktop app, scan the qrcode with iOS app
  2. Wait for the sync to end

Actual Result:

The desktop app is empty (no group, no contact)

Expected Result:

I should see my groups and contacts on desktop app.

Screenshots

2021-04-30_09h45m11s

Platform Info

Signal Version:

v5.1.0-beta.5

Operating System:

Windows 10 64bit

Linked Device Version:

iOS 5.10.0.49

Link to Debug Log

Desktop: https://zerobin.net/?d02576dd984a1273#YmfKImR0F3gGhdL6K4OXy9p+S+SJNrfaRNU7JF+vKF0= iOS: https://zerobin.net/?805b6c0b3e24c87c#yqYbR5spj6PHcyhV8uA+/xOnmEo9gxkECpPnLUt0xz0=

BarbossHack commented 3 years ago

If I click on the "new conversation" icon, I can see my contacts and groups (but I have some "Unknown group" named group with 0 members...) , but they should be displayed on the main window

2021-04-30_09h45m57s

BarbossHack commented 3 years ago

I tried to install back the stable v5.0.0 , and it worked, so this is a bug in beta-5

2021-04-30_09h44m00s

hiqua commented 3 years ago

For beta feedback try to use the forum if possible: https://community.signalusers.org/t/beta-feedback-for-the-upcoming-desktop-5-1-0-release/31817/27

BarbossHack commented 3 years ago

@hiqua Ok ! I didn't know this forum thank you

So this seems to be a "feature", too bad... because we loose pinned groups and else... I will stay on v5.0.0 for now :-/

Lion-box commented 3 years ago

@hiqua Ok ! I didn't know this forum thank you

So this seems to be a "feature", too bad... because we loose pinned groups and else... I will stay on v5.0.0 for now :-/

No, you will not loose your setup. As soon as the group syncs with storage service (due to some traffic or simply because you open it manually) everything except message history will be back in place. But, please let's follow this topic on the forum.

BarbossHack commented 3 years ago

As this is not a bug but a feature (even if I think this is a bug 😇), I will close this issue and continue the discussion on the forum https://community.signalusers.org/t/beta-feedback-for-the-upcoming-desktop-5-1-0-release/31817