Open osto opened 2 years ago
Sorry to hear that this has been happening for awhile!
I just tried sending 20 voice messages and all of them succeeded. Could you:
You can find the debug logs here. The last time the problem occurred was somewhere between 13:40:00 and 13:44:00. It occurred twice.
Unfortunately I can't make out a pattern. I'm only using voice messages for one conversation. I have encountered the problem for voice messages of up to ~3 minutes. I rarely sent longer voice messages so I can't tell whether it would appear in longer messages too, but I suppose it does. The disappearance does not seem to depend on the time the signal desktop app is running. The problem sometimes occurs when I just started signal and sometimes when it has been running for hours. When the voice message disappears its not like it was deleted (i.e. there is no "This message was deleted."). It simply does not appear in the chat protocol. Not in the chat protocol of the chat partner, nor the one of the signal desktop app or the one of the signal mobile app that is paired with the desktop app.
Another question: how are you starting to record a voice message? Are you single-clicking the microphone button, using the shortcut, or something else?
Im single-clicking the microphone button, though my mouse has a problem that it sometimes double-clicks despite me only clicking once.
That looks like the source of the problem—we have a bug where quickly double-starting a recording can cause them not to be sent. We'll take a look.
Voice messages are frequently disappearing (3-4 out of 10 times) when being recorded:
Setup:
Steps to reproduce:
Expected result: Voice message is sent to the chat partner
Actual result: Voice message stops being recorded but is not send to the chat partner, i.e. the voice message simply disappears