[X] I have searched searched open and closed issues for duplicates.
[X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.
Overall summary
After updating to 7.2.0 The Signal app was unable to connect to the network and connect to any chats. After uninstalling and redownloading latest version, the QR code won't load. Please note I am behind a proxy. Additionally, http_proxy, https_proxy are all set correctly and were working
Checking the logs, the error in both instances is due to:
SocketManager: failed to connect unauthenticated socket due to error: HTTPError: connectResource: connectFailed; code: -1
....
Caused by: Error: createProxyAgent: all=true lookup is not supported
(Please see attached logs of newly downloaded version: debuglog.txt)
Note, running curl -4 -k https://textsecure-service.whispersystems.org/ returns valid html.
Conversely running curl -6 -k https://textsecure-service.whispersystems.org/ complains about being unable to resolve proxy
EDIT: Prior closed issues referred to a similar problem but did not provide any resolution, and did not seem to point to the same error as indicated by my logs.
Steps to reproduce
Download or open after updating latest version (7.2.0) of Signal Desktop app
Try to connect/reconnect by clicking yellow banner OR try to load QR code for linking devices
Using a supported version?
Overall summary
After updating to 7.2.0 The Signal app was unable to connect to the network and connect to any chats. After uninstalling and redownloading latest version, the QR code won't load. Please note I am behind a proxy. Additionally,
http_proxy
,https_proxy
are all set correctly and were workingChecking the logs, the error in both instances is due to:
SocketManager: failed to connect unauthenticated socket due to error: HTTPError: connectResource: connectFailed; code: -1
....Caused by: Error: createProxyAgent: all=true lookup is not supported
(Please see attached logs of newly downloaded version: debuglog.txt)
Note, running
curl -4 -k https://textsecure-service.whispersystems.org/
returns valid html. Conversely runningcurl -6 -k https://textsecure-service.whispersystems.org/
complains about being unable to resolve proxyEDIT: Prior closed issues referred to a similar problem but did not provide any resolution, and did not seem to point to the same error as indicated by my logs.
Steps to reproduce
Expected result
System should connect to to the network
Actual result
System is unable to connect to the network
Screenshots
Signal version
7.2.0
Operating system
Windows 10
Version of Signal on your phone
No response
Link to debug log
debuglog.txt