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signalapp / Signal-Desktop

A private messenger for Windows, macOS, and Linux.
https://signal.org/download
GNU Affero General Public License v3.0
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"Disconnected" message gone on MacOS #6865

Closed richlv closed 1 month ago

richlv commented 5 months ago

Using a supported version?

Overall summary

Signal desktop app was showing the "Disconnected. Check your network connection." message when the connection could not be established.

For the past few versions, this has stopped showing up. For example, connecting to VPN severs Signal's connectivity, but there's not warning about this. Multiple times I've written replies to people on the desktop, only to discover on the next day that nothing was sent - likewise, I've missed some incoming messages as they did not show up on the desktop.

What's worse, Signal seems to show such sent messages as delivered locally, with a single "checkmark" icon.

Currently observed with Signal 7.5.1.

Steps to reproduce

  1. Launch Signal with with internet connectivity.
  2. Sever the connectivity (for example, by connecting to VPN).

Expected result

A warning message is shown as in previous versions.

Actual result

Warning message gone.

Screenshots

No response

Signal version

7.5.1

Operating system

MacOS 13.6.6

Version of Signal on your phone

No response

Link to debug log

https://debuglogs.org/desktop/7.5.1/d7a55f13b6343567560eb860c8d72a22ff9b55433ad7b7e39acd95b8e8cd9622.gz

richlv commented 5 months ago

...a few minutes later version upgrade popped up with 7.6.0. It actually seems to not only fix the problem, but Signal seems to auto-detect proxy now. Will test this a bit more.

jamiebuilds-signal commented 5 months ago

Sounds like the latest update has fixed things, we've been making some improvements in this area. I'm going to close this, please let me know if you continue to have issues in the newest version

richlv commented 5 months ago

The problem still there with Signal 7.7.0. If I run Signal and connect to VPN, there's no indication that connectivity is broken for it. Can we please reopen this issue?

jamiebuilds-signal commented 5 months ago

Could I get a fresh debuglog from you?

richlv commented 5 months ago

Sent in email, subject "Logs for issue 6865".

trevor-signal commented 4 months ago

@richlv v7.8.0 should have included a fix for this, can you confirm?

stale[bot] commented 1 month ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] commented 1 month ago

This issue has been closed due to inactivity.