"Something went wrong with your QR code and username link, it's no longer valid"

[alternativesurfer]

Using a supported version?

• [X] I have searched searched open and closed issues for duplicates.
• [X] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

I have this error on my Signal Desktop

If I click "Fix Now" it goes away for a few hours but then returns. I have duplicated this on a few different installs with different registered #'s/Usernames

Steps to reproduce

1. Open Signal Desktop
2. Wait

Expected result

No error about the QR code/Username link

Actual result

An error about the QR code/Username link

Screenshots

Signal version

7.9.0

Operating system

Windows 11 Enterprise

Version of Signal on your phone

7.6.2 and 7.7.1

Link to debug log

No response

[ayumi-signal]

Hello, sorry this is happening for you. Can you please send us debug logs? (View Menu -> Debug Log)

[alternativesurfer]

2 debugs, Before clicking "Fix": https://debuglogs.org/android/7.6.2/7ed113b6ab29a376f927bb9e409a42a4e7d7c89b878f1c9787737fe9e3522dd2 After clicking "Fix": https://debuglogs.org/android/7.6.2/ab9d21825e2efbe05f4a533afcf529eb1512cdfd0cbb1fa57bd692577bc4d103

And Ill try to catch one when the error re-appears.

[ayumi-signal]

@alternativesurfer Thanks for this. Looks like this is the Android log. Could you share the Desktop log as well?

[alternativesurfer]

Whoops, yeah. Sorry!

https://debuglogs.org/desktop/7.9.0/44fc0b0377b758243ba23b6772ee35edfd7bf759bd4df327b41b66396d2a283b.gz

[ayumi-signal]

Thank you! We will look into it.

[Theoreticallyhugo]

same issue here using MacOS (log after pressing fix): https://debuglogs.org/desktop/7.11.1/3fb35ed1d00577841e1c6b4ed7b11087748e97b1b6ce398ceaf18e2aef9f91dc.gz

[indutny-signal]

@Theoreticallyhugo did you a link a new desktop/iPad recently? Could you submit a log from your phone, please? Sorry about the issue!

[Theoreticallyhugo]

@indutny-signal I'm using signal-cli but linked it not long before getting myself a QR/ username. However I have not been experiencing the issue since my last comment (though it happened to me at least 5 times before that). Therefore I don't think that i have any more helpful logs.

Thank you for your help :D

[Theoreticallyhugo]

sad news, celebrated too early... i'm actively using signal on ios, macos and signal-cli (bbernhard/signal-cli-rest-api) for a bot on ubuntu. however i don't really know where to find the logs of that... https://debuglogs.org/ios/7.14.0/feec7efdf3a46a132589bab745b0eaae57a69013d607b13923d434fa9b90751a.zip https://debuglogs.org/desktop/7.12.0/3994a04cd2ce65e3e6233346fa59b39add7345b33fb34c72867a58d918fa30b4.gz