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signalapp / Signal-Desktop

A private messenger for Windows, macOS, and Linux.
https://signal.org/download
GNU Affero General Public License v3.0
14.16k stars 2.57k forks source link

Signal suddenly stopped working on my KDE Linux machine. #6915

Open SMGolamAlif opened 1 week ago

SMGolamAlif commented 1 week ago

Using a supported version?

Overall summary

Signal Application is not opening anymore. I am unable to use it on my KDE Linux machine. But I Need signal in my daily work.

Steps to reproduce

It crashed after I attached an Audio file in a chat to send someone. The extension was: ".m4a". After I attached the file, My crash handler started reporting a crash report. At a time signal App crashed. and I am unable to open it now.

Expected result

The signal App should be on. I have reinstalled it 2 times. but it isn't working. I Have the latest Virson cause I installed it 5 days before. and I reinstalled 2 times this day. Uninstall Commands : 

sudo apt remove signal-desktop
sudo apt purge signal-desktop

And I install the app again by following official process :

Linux (Debian-based) Install Instructions

NOTE: These instructions only work for 64-bit Debian-based

Linux distributions such as Ubuntu, Mint etc.

1. Install our official public software signing key:

wget -O- https://updates.signal.org/desktop/apt/keys.asc | gpg --dearmor > signal-desktop-keyring.gpg cat signal-desktop-keyring.gpg | sudo tee /usr/share/keyrings/signal-desktop-keyring.gpg > /dev/null

2. Add our repository to your list of repositories:

echo 'deb [arch=amd64 signed-by=/usr/share/keyrings/signal-desktop-keyring.gpg] https://updates.signal.org/desktop/apt xenial main' |\ sudo tee /etc/apt/sources.list.d/signal-xenial.list

3. Update your package database and install Signal:

sudo apt update && sudo apt install signal-desktop

Actual result

This may be helpful 

alif@sardar:~$ sudo apt install -f
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Starting pkgProblemResolver with broken count: 0
Starting 2 pkgProblemResolver with broken count: 0
Done
The following packages were automatically installed and are no longer required:
  libkf6pulseaudioqt4 libpresage-data libpresage1v5 libtinyxml2.6.2v5 linux-headers-5.15.0-105
  linux-headers-5.15.0-105-generic linux-headers-5.15.0-106 linux-headers-5.15.0-106-generic
  linux-headers-5.15.0-107 linux-headers-5.15.0-107-generic linux-headers-6.5.0-27-generic
  linux-hwe-6.5-headers-6.5.0-27 linux-image-5.15.0-105-generic linux-image-5.15.0-106-generic
  linux-image-5.15.0-107-generic linux-image-6.5.0-27-generic linux-modules-5.15.0-105-generic
  linux-modules-5.15.0-106-generic linux-modules-5.15.0-107-generic linux-modules-6.5.0-27-generic
  linux-modules-extra-5.15.0-105-generic linux-modules-extra-5.15.0-106-generic
  linux-modules-extra-5.15.0-107-generic linux-modules-extra-6.5.0-27-generic presage
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
alif@sardar:~$ journalctl -f | grep signal

Jun 16 09:25:03 sardar plasmashell[14114]: Set Windows Application User Model ID (AUMID) { AUMID: 'org.whispersystems.signal-desktop' }
Jun 16 09:25:03 sardar dbus-daemon[781]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.109' (uid=1000 pid=14114 comm="/opt/Signal/signal-desktop --no-sandbox " label="unconfined")
Jun 16 09:25:03 sardar kernel: traps: VizCompositorTh[14446] trap invalid opcode ip:5c2cb24fd19e sp:7e51761ef430 error:0 in signal-desktop[5c2cad840000+837d000]
Jun 16 09:25:04 sardar kernel: traps: VizCompositorTh[14494] trap invalid opcode ip:5c2cb24fd19e sp:7e51761ef430 error:0 in signal-desktop[5c2cad840000+837d000]
Jun 16 09:25:04 sardar kernel: traps: VizCompositorTh[14529] trap invalid opcode ip:5c2cb24fd19e sp:7e51761ef430 error:0 in signal-desktop[5c2cad840000+837d000]
Jun 16 09:25:04 sardar kernel: traps: VizCompositorTh[14547] trap invalid opcode ip:5c2cb24fd19e sp:7e517f0af430 error:0 in signal-desktop[5c2cad840000+837d000]
Jun 16 09:25:04 sardar kernel: traps: VizCompositorTh[14569] trap invalid opcode ip:5c2cb24fd19e sp:7e517f0af430 error:0 in signal-desktop[5c2cad840000+837d000]
Jun 16 09:25:04 sardar kernel: traps: VizCompositorTh[14586] trap invalid opcode ip:5c2cb24fd19e sp:7e517f0af430 error:0 in signal-desktop[5c2cad840000+837d000]
Jun 16 09:25:04 sardar kernel: traps: signal-desktop[14114] trap int3 ip:5ea7afe5d70a sp:7ffcc3f5bf20 error:0 in signal-desktop[5ea7ac1c6000+837d000]
Jun 16 09:25:04 sardar systemd[1686]: app-signal\x2ddesktop-97d093c0fccc453ebd32cfeb55b2d44e.scope: Consumed 2.437s CPU time.

Some extra [added later ]

After installing from flatpack (1 hour ago), I got this error :

Unhandled Error

Error: write EIO
    at afterWriteDispatched (node:internal/stream_base_commons:160:15)
    at writeGeneric (node:internal/stream_base_commons:151:3)
    at Socket._writeGeneric (node:net:952:11)
    at Socket._write (node:net:964:8)
    at writeOrBuffer (node:internal/streams/writable:564:12)
    at _write (node:internal/streams/writable:493:10)
    at Writable.write (node:internal/streams/writable:502:10)
    at Object.write ([REDACTED]/node_modules/pino/lib/multistream.js:71:16)
    at Pino.write ([REDACTED]/node_modules/pino/lib/proto.js:210:10)
    at Pino.LOG [as error] ([REDACTED]/node_modules/pino/lib/tools.js:56:21)

Screenshots

No response

Signal version

I am Unable to see, cause it isn't opening . But i installed it 2 days ago.

Operating system

Debian

Version of Signal on your phone

No response

Link to debug log

No response

trevor-signal commented 1 week ago

@SMGolamAlif sorry that you're encountering this. Can you try installing Signal Beta via https://support.signal.org/hc/en-us/articles/360007318471-Signal-Beta and see if that runs on your machine?