Closed infosecconsultant closed 2 months ago
+1
I am experiencing this issue as well. It started with the bootup of my system today, and happened again twice when trying to start the software. Once it stopped crashing (and I've read this bug report), I've tried to reproduce with a reboot of my system, which did not lead to another crash.
Happening here as well on Archlinux, so it does not look like it's MacOS specific.
Same here on MacOS and on Windows 11. Seems to happen randomly when starting signal. Giving it one or more tries usually works. Comes back nevertheless.
Same thing happened to me last week but then it started working ok. Now happening again today.
Closing and relaunching Signal Desktop seems to have fixed the issue.
I think this error occurs when Signal Desktop fails to connect to Signal servers, rather than an error with the software itself. Until it can establish a secure connection it will probably throw up this error.
Sorry about this. We'll fix it in the next release!
Could you give a try to 7.20.1 to see if it is any better, please? Thank you ❤️
Haven't seen any crashing occur. But did notice a new bug, I sent 32 photos, followed by an additional 8 to a contact. In the desktop client, I can only see one photo displayed and not the usual 5 tiles +27 icons for the 32. But for the 8, I see the 5 icons +3 immediately after. If I click on the one image displayed for the 32, i can scroll through the other 31 images without problem.
Behaves as expected on the mobile client.
Issue persists after a restart of the desktop client. Does not appear to affect previously sent image batches.
Could you give a try to 7.20.1 to see if it is any better, please? Thank you ❤️
Thanks, update is working fine.
Using a supported version?
Overall summary
When opening signal following a reboot, the following error will occasionally appear:
Steps to reproduce
I am unable to trigger the issue at will.
Expected result
No error
Actual result
Debug log excerpt:
Screenshots
No response
Signal version
7.20.0 production (Intel)
Operating system
Macos 13.6.7
Version of Signal on your phone
No response
Link to debug log
No response