signalapp / Signal-Desktop

A private messenger for Windows, macOS, and Linux.
https://signal.org/download
GNU Affero General Public License v3.0
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Signal 7.34.0 does not start on Windows (dlopen error) #7094

Closed brjsp closed 1 day ago

brjsp commented 1 day ago

Using a supported version?

Overall summary

Signal 7.34 for Windows does not run anymore

Steps to reproduce

Open Signal

Expected result

Signal opens

Actual result

[Window Title] Error

[Main Instruction] A JavaScript error occurred in the main process

[Content] Uncaught Exception: Error: Nie można odnaleźć określonego modułu. \?\C:\Users\Bruno Pitrus\AppData\Local\Programs\signal-desktop\resources\app.asar.unpacked\node_modules\@signalapp\libsignal-client\prebuilds\win32-x64\@signalapp+libsignal-client.node at process.func [as dlopen] (node:electron/js2c/node_init:2:2559) at Module._extensions..node (node:internal/modules/cjs/loader:1602:18) at Object.func [as .node] (node:electron/js2c/node_init:2:2786) at Module.load (node:internal/modules/cjs/loader:1295:32) at Module._load (node:internal/modules/cjs/loader:1111:12) at c._load (node:electron/js2c/node_init:2:16955) at Module.require (node:internal/modules/cjs/loader:1318:19) at require (node:internal/modules/helpers:179:18) at load (C:\Users\Bruno Pitrus\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\node-gyp-build\node-gyp-build.js:22:10) at Object. (C:\Users\Bruno Pitrus\AppData\Local\Programs\signal-desktop\resources\app.asar\node_modules\@signalapp\libsignal-client\Native.js:6:43)

[OK]

Screenshots

No response

Signal version

7.34.0

Operating system

Windows 11 amd64 22635.4510

Version of Signal on your phone

No response

Link to debug log

No response

brjsp commented 1 day ago

After running the installer manually, the missing file is restored and Signal starts normally — this might be an updater bug.

ayumi-signal commented 1 day ago

Sorry this is happening. Maybe an installer problem, or maybe an antivirus interaction? Additional details can help us to debug -- could you please submit a debug log (hopefully it would capture the update process) here or send to support@signal.org.

brjsp commented 1 day ago

Another computer updated correctly. Therefore closing this as i cannot reproduce that.