Uable to transfer from iPhone 5s to another iPhone 6s

signalapp / Signal-iOS

A private messenger for iOS.

https://signal.org

GNU Affero General Public License v3.0

10.78k stars 3.02k forks source link

Uable to transfer from iPhone 5s to another iPhone 6s #5714

Closed ykne closed 9 months ago

ykne commented 10 months ago

[X] I have searched open and closed issues for duplicates
[X] I am submitting a bug report for existing functionality that does not work as intended
[X] This isn't a feature request or a discussion topic

Bug description

Describe here the issue that you are experiencing. Uable to transfer from iPhone 5s to another iPhone 6s

Steps to reproduce

https://community.signalusers.org/t/signal-blog-ios-device-transfer/14889/11 Looks the same as #4547

Device: iPhone 5s

iOS version: 12.5.7

Signal version: 6.28.0.11

ykne commented 10 months ago

Another transfer, using the same exact versions but from 6 to 6s worked. Are there any problems with signal on 5s? All versions are the same.

BurhanBudak commented 9 months ago

Same issie herr, used to be iphone 7 to 11 but 6s to 7 is impossible because of minimum requirement that is ios13

Miguel-Signal commented 9 months ago

Apple ended active support for iOS 12 in September of 2019. We support older operating systems for as long as possible unless there is a technical limitation. This is not a decision we took lightly. Please also keep in mind that we are a very small team and have limitations as a non-profit organization.

An iOS device running iOS 13 or later is now required to use Signal and required to perform an account and message history transfer.

ykne commented 9 months ago

@BurhanBudak you probably meant 6 and not 6s? 6s is fully compliant.

ykne commented 9 months ago

@Miguel-Signal I know it is no longer supported that is why attempted to save my data. Please revisit.