signalapp / Signal-iOS

A private messenger for iOS.
https://signal.org
GNU Affero General Public License v3.0
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Voice message playback not working; skipping results in crash #5806

Closed ffffabian closed 1 month ago

ffffabian commented 1 month ago

Bug description

Voice message playback not working; when draggin the playback indicator Signal crashes

Steps to reproduce

Actual result: no audio is played & app crashes

Expected result: playback of voice message & being able to skip forward

Device info

Device: iPhone 13 mini

iOS version: 17.4.1

Signal version: 7.11 (95)

Link to debug log

https://debuglogs.org/ios/7.11.0/3534ada50274f43e4d24c9a2b20698124d922affdb5b640d55d9fc6384fe55c4.zip

Miguel-Signal commented 1 month ago

Hi @ffffabian,

Thanks for reporting this. Could you please email your iOS crash log to support@signal.org and reference this Github issue?

Go to iOS Settings > Privacy (& Security) > Analytics (& Improvements) > Analytics Data. Locate and select the .ips crash log for Signal. The logs will likely be named in the format: Signal(DateTime)(DeviceName).ips, but please also ignore logs that have 'wakeups' in the file name. Tap the Share icon in the top corner. Share the entire .ips file.

This information is also on the support page here: https://support.signal.org/hc/articles/360007318591

ffffabian commented 1 month ago

Thanks @miguel-signal, the newest beta 7.11 (105) seemed to have fixed this. I will still email the iOS cash log.