No appliances appear in HA

[barcherf5]

I've just installed the integration (v0.6.5-dev1, upgraded from v0.6.1) on HA version 2022.9.4. No appliances/devices/entities show up in the listing. The only log entry I see that appears to be related to this integration is:

2022-09-14 16:12:09.384 WARNING (MainThread) [slixmpp.stringprep] Using slower stringprep, consider compiling the faster cython/libidn one.

My fridge and oven appear in the SmartHQ app, so I'm really confused. Hoping you can help! Happy to do any TSing or provide anything I can.

[kksligh]

No idea if this will help but I updated to the latest build and saw errors as well...but I uninstalled the integration, restarted and then reinstalled and it cleared up the issues

Thanks,

Kale Sligh

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From: Bert Archer @.> Sent: Wednesday, September 14, 2022 4:30:16 PM To: simbaja/ha_gehome @.> Cc: Subscribed @.***> Subject: [simbaja/ha_gehome] No appliances appear in HA (Issue #108)

I've just installed the integration (v0.6.5-dev1, upgraded from v0.6.1) on HA version 2022.9.4. No appliances/devices/entities show up in the listing. The only log entry I see that appears to be related to this integration is:

2022-09-14 16:12:09.384 WARNING (MainThread) [slixmpp.stringprep] Using slower stringprep, consider compiling the faster cython/libidn one.

My fridge and oven appear in the SmartHQ app, so I'm really confused. Hoping you can help! Happy to do any TSing or provide anything I can.

— Reply to this email directly, view it on GitHubhttps://github.com/simbaja/ha_gehome/issues/108, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AT3AQU36FALOLMJZGGKFMITV6I7WRANCNFSM6AAAAAAQMZXQSY. You are receiving this because you are subscribed to this thread.Message ID: @.***>

[barcherf5]

Thanks for the suggestion! Unfortunately, that didn’t help. :(

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From: kksligh @.> Sent: Wednesday, September 14, 2022 5:28:13 PM To: simbaja/ha_gehome @.> Cc: Bert Archer @.>; Author @.> Subject: Re: [simbaja/ha_gehome] No appliances appear in HA (Issue #108)

No idea if this will help but I updated to the latest build and saw errors as well...but I uninstalled the integration, restarted and then reinstalled and it cleared up the issues

Thanks,

Kale Sligh

---

From: Bert Archer @.> Sent: Wednesday, September 14, 2022 4:30:16 PM To: simbaja/ha_gehome @.> Cc: Subscribed @.***> Subject: [simbaja/ha_gehome] No appliances appear in HA (Issue #108)

I've just installed the integration (v0.6.5-dev1, upgraded from v0.6.1) on HA version 2022.9.4. No appliances/devices/entities show up in the listing. The only log entry I see that appears to be related to this integration is:

2022-09-14 16:12:09.384 WARNING (MainThread) [slixmpp.stringprep] Using slower stringprep, consider compiling the faster cython/libidn one.

My fridge and oven appear in the SmartHQ app, so I'm really confused. Hoping you can help! Happy to do any TSing or provide anything I can.

— Reply to this email directly, view it on GitHubhttps://github.com/simbaja/ha_gehome/issues/108, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AT3AQU36FALOLMJZGGKFMITV6I7WRANCNFSM6AAAAAAQMZXQSY. You are receiving this because you are subscribed to this thread.Message ID: @.***>

— Reply to this email directly, view it on GitHubhttps://github.com/simbaja/ha_gehome/issues/108#issuecomment-1247364552, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUAXFGADBGTX3MTY5NRYE33V6JGP3ANCNFSM6AAAAAAQMZXQSY. You are receiving this because you authored the thread.Message ID: @.***>

[simbaja]

Can you try the simbaja/gehome repository and see what the low level sdk is showing? If it's listing your devices, it's something with HA, if not, it's something else, but should point us in the right direction.

[barcherf5]

Can you try the simbaja/gehome repository and see what the low level sdk is showing? If it's listing your devices, it's something with HA, if not, it's something else, but should point us in the right direction.

I tried adding github.com/simbaja/gehome as a new custom repo and got this error in HACS:

<Integration simbaja/gehome> Repository structure for v0.5.0 is not compliant

O.o

[barcherf5]

Oh, I see. Trying the pip install command now.

[barcherf5]

Well, crumbs. I was able to run the gehome-appliances-data command, but all I see is pings after it connects:

2022-09-15 15:55:52,786 DEBUG Client changed state: GeClientState.CONNECTING to GeClientState.CONNECTED 2022-09-15 15:55:52,882 DEBUG < TEXT '{"kind":"websocket#subscribe","success":true}' [45 bytes] 2022-09-15 15:55:52,896 DEBUG < TEXT '{"kind":"websocket#connect","success":true}' [43 bytes] 2022-09-15 15:55:52,988 DEBUG < TEXT '{"kind":"websocket#api","id":"List-appliances",...n39ah00ij","items":[]}}' [242 bytes] 2022-09-15 15:55:53,222 DEBUG < TEXT '{"resource":"/appliance//erd/","kind":"websoc...:true,"change":"ADDED"}' [97 bytes] 2022-09-15 15:56:12,788 DEBUG % sending keepalive ping 2022-09-15 15:56:12,789 DEBUG > PING 52 78 f6 6c [binary, 4 bytes] 2022-09-15 15:56:12,835 DEBUG < PONG 52 78 f6 6c [binary, 4 bytes] 2022-09-15 15:56:12,835 DEBUG % received keepalive pong 2022-09-15 15:56:22,786 DEBUG Sending keepalive ping 2022-09-15 15:56:22,786 DEBUG > TEXT '{"kind": "websocket#ping", "id": "keepalive-ping", "action": "ping"}' [68 bytes] 2022-09-15 15:56:22,847 DEBUG < TEXT '{"kind":"websocket#pong","id":"keepalive-ping"}' [47 bytes] 2022-09-15 15:56:32,844 DEBUG % sending keepalive ping 2022-09-15 15:56:32,845 DEBUG > PING 6a 9a dd 78 [binary, 4 bytes] 2022-09-15 15:56:32,891 DEBUG < PONG 6a 9a dd 78 [binary, 4 bytes] 2022-09-15 15:56:32,891 DEBUG % received keepalive pong

Unless I'm not reading that output correctly. :(

[simbaja]

That means it's not picking up anything at the sdk level. Can you confirm it's the same account you're using between the official app and the sdk?

[barcherf5]

Yep, same account. Is there some step I missed after adding them in the SmartHQ app?

[simbaja]

When you go here: https://accounts.brillion.geappliances.com/consumer/login, what appliances do you see?

[barcherf5]

None at all. Why would that be, I wonder.... They're listed at ge.appliancesaccount.io....

[simbaja]

Are you using SmartHQ? Or another GE application?

[barcherf5]

SmartHQ. Maybe would it help to remove and re-add them to SmartHQ?

[barcherf5]

That didn't get them to show on that page, so I'm going to try deactivating and reactivating SmartHQ.

[barcherf5]

Aha! That did the trick! Thanks for the guidance!