Closed oconshien closed 4 years ago
I'll respond when I get a chance. No need to send more emails.
Can you try the debugging instructions from here? Note that Chrome seems to clear the protocol of javascript urls these days -- you'll need to manually add the javascript:
prefix after pasting.
from the console:
{email: "", id: ""}
from the javascript popup" {"id":" _a 21-digit id, not sure if it's sensitive_ ","email":"oconshien@gmail.com"}
clearly this is the issue, but I'm not sure how to correct it
Huh, interesting. Is sync turned on for your Chrome profile? I think that would at least force Google to auth it successfully.
turning Sync seems to have fixed it! I probably forgot to reload the extension when I first tried changing the Sync setting. thanks
Great! When I have a chance I'll change that error message to suggest turning on sync.
Ok, 5.10.8 will have an improved error message.
I just came back to this extension after dropping it in 2017 after the free trial. I subscribed, but cannot use the extension because of this issue. In 2017 I was using a different computer which I no longer have access to, but I'm getting this issue. https://i.imgur.com/iPBzQ33.png![image](https://user-images.githubusercontent.com/9416251/67580692-bf283280-f714-11e9-9a9c-0ab663ec9b9c.png)
I've allowed all permissions. I have tried creating a new profile and deleting all existing profiles, but when I go to sign into GPM using my email which the library is attached to, I just get the same issue. Will keep the subscription active in the hopes that it corrects itself like this user's experience, but will have to cancel before being charged again.