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Getting an error upgrading from 7.8.7.7 to 9.2.0.58 #2

Open mattalxndr opened 3 years ago

mattalxndr commented 3 years ago

I'm getting an error upgrading from 7.8.7.7 to 9.2.0.58, here's the output:

PS C:\Users\User> choco upgrade expressvpn
Chocolatey v0.10.15
Upgrading the following packages:
expressvpn
By upgrading you accept licenses for the packages.

You have expressvpn v7.8.7.7 installed. Version 9.2.0.58 is available based on your source(s).
Progress: Downloading expressvpn 9.2.0.58... 100%

expressvpn v9.2.0.58 [Approved]
expressvpn package files upgrade completed. Performing other installation steps.
File appears to be downloaded already. Verifying with package checksum to determine if it needs to be redownloaded.
Hashes match.
Hashes match.
Installing expressvpn...
ERROR: Running ["C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe" /S ] was not successful. Exit code was '-2147023258'. See log for possible error messages.
The upgrade of expressvpn was NOT successful.
Error while running 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'.
 See log for details.

Chocolatey upgraded 0/1 packages. 1 packages failed.
 See the log for details (C:\ProgramData\chocolatey\logs\chocolatey.log).

Failures
 - expressvpn (exited -2147023258) - Error while running 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'.
 See log for details.

Chocolately log (C:\ProgramData\chocolatey\logs\chocolatey.log):

[...]
2020-11-28 21:52:56,814 10920 [INFO ] - Installing expressvpn...
2020-11-28 21:52:56,854 10920 [DEBUG] - Running Start-ChocolateyProcessAsAdmin -validExitCodes '0' -workingDirectory 'C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58' -statements '/S ' -exeToRun 'C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe' 
2020-11-28 21:52:56,862 10920 [DEBUG] - Unable to use current location for Working Directory. Using Cache Location instead.
2020-11-28 21:52:56,887 10920 [DEBUG] - Test-ProcessAdminRights: returning True
2020-11-28 21:52:56,892 10920 [DEBUG] - Elevating permissions and running ["C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe" /S ]. This may take a while, depending on the statements.
2020-11-28 21:52:57,634 10920 [DEBUG] - Command ["C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe" /S ] exited with '-2147023258'.
2020-11-28 21:52:57,654 10920 [ERROR] - ERROR: Running ["C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe" /S ] was not successful. Exit code was '-2147023258'. See log for possible error messages.
2020-11-28 21:52:57,672 10920 [DEBUG] - Built-in PowerShell host called with ['[System.Threading.Thread]::CurrentThread.CurrentCulture = '';[System.Threading.Thread]::CurrentThread.CurrentUICulture = ''; & import-module -name 'C:\ProgramData\chocolatey\helpers\chocolateyInstaller.psm1'; & 'C:\ProgramData\chocolatey\helpers\chocolateyScriptRunner.ps1' -packageScript 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1' -installArguments '' -packageParameters '''] exited with '-2147023258'.
2020-11-28 21:52:57,672 10920 [DEBUG] - Calling command ['"C:\WINDOWS\System32\shutdown.exe" /a']
2020-11-28 21:52:57,722 10920 [DEBUG] - Command ['"C:\WINDOWS\System32\shutdown.exe" /a'] exited with '1116'
2020-11-28 21:52:57,744 10920 [DEBUG] - Capturing package files in 'C:\ProgramData\chocolatey\lib\expressvpn'
2020-11-28 21:52:57,752 10920 [DEBUG] -  Found 'C:\ProgramData\chocolatey\lib\expressvpn\expressvpn.nupkg'
  with checksum 'EF3AE4D2217DE644EC90564FB9002DF9'
2020-11-28 21:52:57,752 10920 [DEBUG] -  Found 'C:\ProgramData\chocolatey\lib\expressvpn\expressvpn.nuspec'
  with checksum '495746D62AC0629160CED1DD341B2F8E'
2020-11-28 21:52:57,754 10920 [DEBUG] -  Found 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'
  with checksum '9C17F092CA2C58AEC0CF71BACEB7314C'
2020-11-28 21:52:57,762 10920 [DEBUG] - Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\expressvpn.9.2.0.58\.arguments".
2020-11-28 21:52:57,762 10920 [DEBUG] - Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\expressvpn.9.2.0.58\.extra".
2020-11-28 21:52:57,762 10920 [DEBUG] - Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\expressvpn.9.2.0.58\.version".
2020-11-28 21:52:57,762 10920 [DEBUG] - Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\expressvpn.9.2.0.58\.sxs".
2020-11-28 21:52:57,762 10920 [DEBUG] - Attempting to delete file "C:\ProgramData\chocolatey\.chocolatey\expressvpn.9.2.0.58\.pin".
2020-11-28 21:52:57,762 10920 [DEBUG] - Attempting to delete directory "C:\ProgramData\chocolatey\lib-bad\expressvpn".
2020-11-28 21:52:57,774 10920 [DEBUG] - Sending message 'HandlePackageResultCompletedMessage' out if there are subscribers...
2020-11-28 21:52:57,774 10920 [ERROR] - The upgrade of expressvpn was NOT successful.
2020-11-28 21:52:57,774 10920 [ERROR] - Error while running 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'.
 See log for details.
2020-11-28 21:52:57,784 10920 [DEBUG] - Moving 'C:\ProgramData\chocolatey\lib\expressvpn'
 to 'C:\ProgramData\chocolatey\lib-bad\expressvpn'
2020-11-28 21:52:59,805 10920 [DEBUG] - Attempting rollback
2020-11-28 21:52:59,805 10920 [DEBUG] - Moving 'C:\ProgramData\chocolatey\lib-bkp\expressvpn'
 to 'C:\ProgramData\chocolatey\lib\expressvpn'
2020-11-28 21:53:01,824 10920 [DEBUG] - Attempting to delete file "C:\Users\User\AppData\Local\NuGet\Cache\expressvpn.9.2.0.58.nupkg".
2020-11-28 21:53:01,854 10920 [WARN ] - 
Chocolatey upgraded 0/1 packages. 1 packages failed.
 See the log for details (C:\ProgramData\chocolatey\logs\chocolatey.log).
2020-11-28 21:53:01,862 10920 [INFO ] - 
2020-11-28 21:53:01,862 10920 [ERROR] - Failures
2020-11-28 21:53:01,862 10920 [ERROR] -  - expressvpn (exited -2147023258) - Error while running 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'.
 See log for details.
2020-11-28 21:53:01,874 10920 [DEBUG] - Sending message 'PostRunMessage' out if there are subscribers...
2020-11-28 21:53:01,892 10920 [DEBUG] - Exiting with -2147023258

ExpressVPN log (C:\Users\User\AppData\Local\Temp\ExpressVPN_20201128214426.log):

[0124:0F54][2020-11-28T21:44:26]i001: Burn v3.11.2.4516, Windows v10.0 (Build 19042: Service Pack 0), path: C:\WINDOWS\Temp\{C7C8E80F-E6E6-4128-8DC2-137877D595FF}\.cr\expressvpn_windows_9.2.0.58_release.exe
[0124:0F54][2020-11-28T21:44:26]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]ExpressVPN'
[0124:0F54][2020-11-28T21:44:26]i009: Command Line: '"-burn.clean.room=C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe" -burn.filehandle.attached=556 -burn.filehandle.self=564'
[0124:0F54][2020-11-28T21:44:26]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe'
[0124:0F54][2020-11-28T21:44:26]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\'
[0124:0F54][2020-11-28T21:44:26]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\MATTAL~1\AppData\Local\Temp\ExpressVPN_20201128214426.log'
[0124:0F54][2020-11-28T21:44:26]i000: Setting string variable 'WixBundleManufacturer' to value 'ExpressVPN'
[0124:0F54][2020-11-28T21:44:26]i000: Loading managed bootstrapper application.
[0124:0F54][2020-11-28T21:44:26]i000: Creating BA thread to run asynchronously.
[0124:37BC][2020-11-28T21:44:26]i000: Os is not win 7 sp1
[0124:0F54][2020-11-28T21:44:26]i100: Detect begin, 2 packages
[0124:0F54][2020-11-28T21:44:26]i000: Setting string variable 'NETFRAMEWORK45' to value '528372'
[0124:0F54][2020-11-28T21:44:26]i052: Condition 'NETFRAMEWORK45 >= 394254' evaluates to true.
[0124:0F54][2020-11-28T21:44:26]i101: Detected package: NetFx461Redist, state: Present, cached: None
[0124:0F54][2020-11-28T21:44:26]i101: Detected package: MainMsi, state: Present, cached: Complete
[0124:0F54][2020-11-28T21:44:32]i199: Detect complete, result: 0x0
[0124:0F54][2020-11-28T21:44:32]i500: Shutting down, exit code: 0x80070642
[0124:0F54][2020-11-28T21:44:32]i410: Variable: InstallFolder = C:\Program Files (x86)\ExpressVPN
[0124:0F54][2020-11-28T21:44:32]i410: Variable: NETFRAMEWORK45 = 528372
[0124:0F54][2020-11-28T21:44:32]i410: Variable: ProgramFilesFolder = C:\Program Files (x86)\
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleAction = 5
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleElevated = 1
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleInstalled = 1
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleLog = C:\Users\MATTAL~1\AppData\Local\Temp\ExpressVPN_20201128214426.log
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleManufacturer = ExpressVPN
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleName = ExpressVPN
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleOriginalSource = C:\Users\User\Downloads\expressvpn_windows_9.2.0.58_release.exe
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\User\Downloads\
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleProviderKey = {a90834ed-3621-4b21-a796-62a6c42d5924}
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleSourceProcessFolder = C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleSourceProcessPath = C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleTag = 
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleUILevel = 4
[0124:0F54][2020-11-28T21:44:32]i410: Variable: WixBundleVersion = 9.2.0.58
[0124:0F54][2020-11-28T21:44:32]i007: Exit code: 0x80070642, restarting: No
mattalxndr commented 3 years ago

Uninstalled it and tried reinstalling it again after a reboot:

PS C:\Users\User> choco install expressvpn
Chocolatey v0.10.15
Installing the following packages:
expressvpn
By installing you accept licenses for the packages.
Progress: Downloading expressvpn 9.2.0.58... 100%

expressvpn v9.2.0.58 [Approved]
expressvpn package files install completed. Performing other installation steps.
File appears to be downloaded already. Verifying with package checksum to determine if it needs to be redownloaded.
Hashes match.
Hashes match.
Installing expressvpn...
ERROR: Running ["C:\Users\User\AppData\Local\Temp\chocolatey\expressvpn\9.2.0.58\expressvpn_windows_9.2.0.58_release.exe" /S ] was not successful. Exit code was '-2147023258'. See log for possible error messages.
The install of expressvpn was NOT successful.
Error while running 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'.
 See log for details.

Chocolatey installed 0/1 packages. 1 packages failed.
 See the log for details (C:\ProgramData\chocolatey\logs\chocolatey.log).

Failures
 - expressvpn (exited -2147023258) - Error while running 'C:\ProgramData\chocolatey\lib\expressvpn\tools\chocolateyinstall.ps1'.
 See log for details.
mattalxndr commented 3 years ago

Tried to delete that installer and run the command again, same issue.

mattalxndr commented 3 years ago

Tried uninstalling the ExpressVPN Chrome extension from my Brave browser, didn't work.

Then I tried running the exe from Explorer, at which point I got this:

dialog-repair

Clicked Repair, got this:

dialog-repair-install

Clicked Repair, then it installed, ran, and connected. Still not sure what was wrong.