There have been too many calls to this ad-account. Wait a bit and try again.

singer-io / tap-facebook

Singer.io tap for Facebook Marketing API

GNU Affero General Public License v3.0

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There have been too many calls to this ad-account. Wait a bit and try again. #192

Open pablobots opened 2 years ago

pablobots commented 2 years ago

Hello! I have this error after run the tap for a while:

Status: 400 Response: { "error": { "message": "(#80004) There have been too many calls to this ad-account. Wait a bit and try again. For more info, please refer to https://developers.facebook.com/docs/graph-api/overview/rate-limiting.",

What could I do?

rabidaudio commented 2 years ago

We've been dealing with this for the last few days and may have figured it out. I suspect the issue is that your app is still in development mode and hasn't been approved for "standard access". You can check this on the app dashboard under Marketing API > Settings:

Screen Shot 2022-06-16 at 5 47 07 PM

I believe the app needs to go through a review process in order for the limit to be raised.

jtilala commented 2 years ago

Hi @pablobots, As already suggested in the Slack, you need to increase the API rate limit on Facebook App Developer Dashboard. A user can increase the API rate limit by requesting for Rate Increase.