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sinricpro / non-sdk-issues

Report non sdk related issues here (Alexa, Google Home, SmartThings, IFTTT, API)
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Lock device is not working with Google Home, but works great with Alexa #1

Closed societyofrobots closed 3 years ago

societyofrobots commented 3 years ago

Alexa is working fine with sinric pro, but Google Home does not. I posted all the specific details in another thread, and you said repost here instead. Refer to that thread for details and all the steps I took to resolve the issue. (edit: it appears my original post detailing this issue has been deleted?)

I think the time you tested the Google Home - SmartThings, Smart things had some connectivity network issues.

As of right now, still not working for me.

I just tested the complete integration and all works fine. Make sure to change the device status to on/off on the server before you link the SmartThings-Google Home. Unless you don't do this the server doesn't know the current status of the device

I'm not sure what you mean by 'change the device status to on/off on the server'. Where do I find this?

In sinric pro dashboard, it says:

1 Online
Living Room
cabinet
Lock is Locked

Pushing Lock and Unlock in the dashboard works for controlling the device.

This is what SmartThings is showing me:

Display Name: cabinet
Device Location: My home
Device Network ID: SinricPro\|:SinricPro Smart Lock\|:5fac1d00cef123243fb06ec8
Status: ONLINE
Execution Location: Cloud
Last Activity: a few seconds ago

But, still doesn't work with Google Home after following your tutorial. Only works in Alexa.

I also tried posting this in the SmartThings forum, but my post has been in moderation for 12 days now and still not approved: https://community.smartthings.com/t/211150

kakopappa commented 3 years ago

Oh. you are using a lock device type. Have you tried using aother device types as switch to test the integration? I know there are some security concerns related to lock device type being by voice

On Tue, 24 Nov 2020 at 3:43 AM societyofrobots notifications@github.com wrote:

Alexa is working fine with sinric pro, but Google Home does not. I posted all the specific details in another thread https://github.com/sinricpro/help-docs/issues/6#issuecomment-731696575, and you said repost here instead. Refer to that thread for details and all the steps I took to resolve the issue. (edit: it appears my original post detailing this issue has been deleted?)

I think the time you tested the Google Home - SmartThings, Smart things had some connectivity network issues.

As of right now, still not working for me.

I just tested the complete integration and all works fine. Make sure to change the device status to on/off on the server before you link the SmartThings-Google Home. Unless you don't do this the server doesn't know the current status of the device

I'm not sure what you mean by 'change the device status to on/off on the server'. Where do I find this?

In sinric pro dashboard, it says:

1 Online Living Room cabinet Lock is Locked

Pushing Lock and Unlock in the dashboard works for controlling the device.

This is what SmartThings is showing me:

Display Name: cabinet Device Location: My home Device Network ID: SinricPro|:SinricPro Smart Lock|:5fac1d00cef123243fb06ec8 Status: ONLINE Execution Location: Cloud Last Activity: a few seconds ago

But, still doesn't work with Google Home after following your tutorial https://help.sinric.pro/pages/googlehome.html. Only works in Alexa.

I also tried posting this in the SmartThings forum, but my post has been in moderation for 12 days now and still not approved: https://community.smartthings.com/t/211150

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societyofrobots commented 3 years ago

After I changed 'lock' to 'switch', GHA then recognized the device. (I also changed from using your lock example code to your switch example code. I'll assume that's irrelevant.)

But, it's really odd to say "turn off the door" when I want to lock it.

Any suggestions on how I can fix this? Or, a way to turn off the security concern?

stale[bot] commented 3 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.