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sinricpro / non-sdk-issues

Report non sdk related issues here (Alexa, Google Home, SmartThings, IFTTT, API)
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Alexa issue #35

Closed bevangg closed 2 years ago

bevangg commented 2 years ago

Hi I have ESP8266 relay modules that I have updated to Sinric Pro. I have managed to get them working through the Sinric Pro web interface and the Alexa Android app but my Echos will not work and say "Sorry xxxxxxxx is not responding". I have tried removing and scanning for new devices and relinking the account / skill to no avail. Please advise Best regards Bevan

kakopappa commented 2 years ago
  1. do you have another device with the same name?
  2. does relinking the account the account, show the device in the alexa app?
  3. Share the device id or email via support at sinric com email. I can take a look at the logs
bevangg commented 2 years ago

No way am I sending you my device logs, goodbye and thanks for the fish

On Mon, 29 Nov 2021, 18:20 Aruna Tennakoon, @.***> wrote:

  1. do you have another device with the same name?
  2. does relinking the account the account, show the device in the alexa app?
  3. Share the device id or email via support at sinric com email. I can take a look at the logs

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sivar2311 commented 2 years ago

Does the old (Sinric) device still exist in the account ? It is strange that the control via the Alexa app works, but not the voice control.

stale[bot] commented 2 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.