Homer7 (7.7.031 prod) cannot export PCAP

[systemcrash]

Current pcap sizes are 24 bytes. i.e. effectively empty.

Any suggestions?

Currently viewing any flow, shows similar to this in the logs:

homer-webapp      | {"level":"error","msg":"GetTransactionData: We have got error:  pq: relation \"hep_proto_100_call\" does not exist","time":"2020-03-10T15:23:32Z"}
homer-webapp      | {"level":"error","msg":"GetTransactionData: We have got error:  pq: relation \"hep_proto_5_call\" does not exist","time":"2020-03-10T15:23:32Z"}
homer-webapp      | {"level":"error","msg":"GetTransactionData: We have got error:  pq: relation \"hep_proto_100_call\" does not exist","time":"2020-03-10T15:23:53Z"}
homer-webapp      | {"level":"error","msg":"GetTransactionData: We have got error:  pq: relation \"hep_proto_5_call\" does not exist","time":"2020-03-10T15:23:53Z"}

[systemcrash]

Showing export TXT also results in 0 byte files.

[lmangani]

Please check what the browser console is posting in the query to the API please

[lmangani]

@systemcrash i just tested on the latest build and I can export a PCAP just fine. Are you exporting a Call related session or some other transaction type perhaps?

[systemcrash]

Call (session).

[lmangani]

Cannot reproduce it. Are you using a container or system installed version of homer-app?

[systemcrash]

First displaying the flow, I get:

ERROR TypeError: "Argument 1 of Selection.setBaseAndExtent is not an object."

and then

{ "data": "", "message": "no agent subscription object found for type [cdr]" }

Everything is docker.

[systemcrash]

Export flow as PNG is OK, however.

[adubovikov]

need to know the version of homer-app and UI

[adubovikov]

IMHO you have to allow popup in your browser. This can be an issue

[systemcrash]

IMHO you have to allow popup in your browser. This can be an issue

Thanks - definitely not the issue here. Disabled all ad-blockers.

homer-webapp | Version: homer-app 1.1.35

UI: 7.7.031 - same as subject

[adubovikov]

and you have all messages in the popup ?

[systemcrash]

Yes - poking into individual messages shows each content correctly

[systemcrash]

The "Share link" opens a new window, which shows zero results...

[adubovikov]

@systemcrash can you provide an access to check ?

[systemcrash]

From what subnet?

[adubovikov]

212.60.251.0/24

[systemcrash]

http://193.180.23.2

[adubovikov]

works without any issues :-)

[adubovikov]

[adubovikov]

and share link works as well :-)

[adubovikov]

maybe you have some cache or proxy or something else... ? Can you go to F12 -> Application and clean up the local storage ?

[systemcrash]

Bizarre. When accessed via IP or a different domain name, things work.....

[adubovikov]

:-) check your network topology. IMHO the ticket can be closed

[systemcrash]

Yeah, I think for now..... gremlins :(