BloomQuote currently allows users to create and manage quotes for customer events. To enhance functionality, it is proposed to implement a feature that enables storing and recalling the contents of a quote. This will allow users to reference previous quotes given to a customer for future consultations and updates.
Purpose
Storing and recalling quote contents will provide florists with a comprehensive history of interactions with their customers. This feature ensures that users can easily access past quotes, facilitating better customer relationship management and continuity in service.
Benefits
Improved Customer Service: Users can reference past quotes to provide consistent and informed follow-up consultations, enhancing the customer experience.
Enhanced Record-Keeping: Maintains a detailed history of quotes for each customer, aiding in tracking changes and updates over time.
Efficient Workflow: Reduces the need to recreate quotes from scratch, saving time and effort.
Implementation Details
Quote History Storage: Modify the database schema to store the contents of each quote, including item details, prices, and custom messages.
User Interface: Add functionality in the UI to view previous quotes associated with a customer from the customer’s profile or the quotes management section.
Quote Retrieval: Implement backend logic to retrieve and display stored quotes upon request.
Example Usage
Viewing Previous Quotes: Users can access a customer’s profile and see a list of all quotes previously provided to that customer.
Referencing for New Quotes: When creating a new quote, users can refer to previous quotes to maintain consistency and build on prior proposals.
Description
BloomQuote currently allows users to create and manage quotes for customer events. To enhance functionality, it is proposed to implement a feature that enables storing and recalling the contents of a quote. This will allow users to reference previous quotes given to a customer for future consultations and updates.
Purpose
Storing and recalling quote contents will provide florists with a comprehensive history of interactions with their customers. This feature ensures that users can easily access past quotes, facilitating better customer relationship management and continuity in service.
Benefits
Implementation Details
Example Usage