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sitecare / sitecare-score

Find hidden technical debt and track your WordPress site health with our comprehensive scanning tool.
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CSS won't load #20

Closed darah-sitecare closed 4 months ago

darah-sitecare commented 4 months ago

All or most of the plugin's CSS won't load for the following sites:

wichitachec.com Screenshot Scan My Site: https://share.cleanshot.com/pFF88FPW Screenshot Score History: https://share.cleanshot.com/B6FR5l3W

gbq.com Screenshot Report: https://share.cleanshot.com/J8MC8jlR Screenshot Score History: https://share.cleanshot.com/vDxfT67K

stevezehngut commented 4 months ago

Thank you. What version of the plugin?

darah-sitecare commented 4 months ago

1.0.4 for both

darah-sitecare commented 4 months ago

SIte Info for both:

gbq.com

`

wp-core

version: 6.5.4 site_language: en_US user_language: en_US timezone: America/New_York permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 130 dotorg_communication: true

wp-paths-sizes

wordpress_path: /nas/content/live/gbqstaging wordpress_size: loading... uploads_path: /nas/content/live/gbqstaging/wp-content/uploads uploads_size: loading... themes_path: /nas/content/live/gbqstaging/wp-content/themes themes_size: loading... plugins_path: /nas/content/live/gbqstaging/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading...

wp-dropins (2)

advanced-cache.php: true object-cache.php: true

wp-active-theme

name: GBQ (gbq-2017) version: 1.9.6 author: Buckeye Interactive author_website: http://buckeyeinteractive.com parent_theme: none theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, menus, custom-logo, title-tag, html5, widgets theme_path: /nas/content/live/gbqstaging/wp-content/themes/gbq-2017 auto_update: Disabled

wp-themes-inactive (1)

Twenty Twenty-Three: version: 1.4, author: the WordPress team, Auto-updates disabled

wp-mu-plugins (6)

Force Strong Passwords - WPE Edition: version: 1.8.0, author: Jason Cosper WP Engine Cache Plugin: version: 1.3.1, author: WP Engine WP Engine Seamless Login Plugin: version: 1.6.1, author: WP Engine WP Engine Security Auditor: version: 1.1.1, author: wpengine WP Engine System: version: 5.0.1, author: WP Engine WP Migrate Compatibility: version: 1.3, author: Delicious Brains

wp-plugins-active (40)

Advanced Custom Fields PRO: version: 6.3.2.1, author: WP Engine (latest version: 6.3.3), Auto-updates disabled Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, Auto-updates disabled All in One SEO: version: 4.6.3, author: All in One SEO Team (latest version: 4.6.5), Auto-updates disabled Breadcrumb NavXT: version: 7.3.0, author: John Havlik (latest version: 7.3.1), Auto-updates disabled Check & Log Email: version: 1.0.12.1, author: checkemail (latest version: 1.0.13), Auto-updates disabled Checkout Field Editor for WooCommerce (Pro): version: 3.6.3, author: ThemeHigh, Auto-updates disabled Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled Disable XML-RPC: version: 1.0.1, author: Philip Erb, Auto-updates disabled Gravity Forms: version: 2.8.12, author: Gravity Forms (latest version: 2.8.13), Auto-updates disabled Gravity Forms HubSpot Add-On: version: 2.1.0, author: Gravity Forms, Auto-updates disabled Gravity Forms SendGrid Add-On: version: 1.6.0, author: Gravity Forms, Auto-updates disabled GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: version: 1.20.2, author: Thomas Geiger, Auto-updates disabled HubSpot All-In-One Marketing - Forms, Popups, Live Chat: version: 11.1.21, author: HubSpot (latest version: 11.1.22), Auto-updates disabled Imagify: version: 2.2.2, author: Imagify – Optimize Images & Convert WebP & Avif, Auto-updates disabled Media Cleaner: version: 6.7.6, author: Jordy Meow (latest version: 6.7.7), Auto-updates disabled Melapress File Monitor: version: 2.0.2, author: Melapress, Auto-updates disabled Multiple Columns for Gravity Forms: version: 4.0.6, author: WebHolism, Auto-updates disabled Password Policy Manager: version: 2.0.1, author: miniOrange, Auto-updates disabled Patchstack Security: version: 2.2.12, author: Patchstack, Auto-updates enabled Redirection: version: 5.4.2, author: John Godley, Auto-updates disabled Regenerate Thumbnails: version: 3.1.6, author: Alex Mills (Viper007Bond), Auto-updates disabled Relevanssi: version: 4.22.2, author: Mikko Saari, Auto-updates disabled Seriously Simple Podcasting: version: 3.4.0, author: Castos, Auto-updates disabled Simple History: version: 4.15.1, author: Pär Thernström, Auto-updates enabled SiteCare Score: version: 1.0.4, author: SiteCare, Auto-updates disabled Software libraries for WP Activity Log: version: 2.0.0, author: Melapress, Auto-updates disabled SVG Support: version: 2.5.5, author: Benbodhi, Auto-updates disabled The Events Calendar: version: 6.5.0.1, author: The Events Calendar (latest version: 6.5.1.5), Auto-updates disabled Training Videos Feature: version: 0.1.0, author: Cardinal Solutions, Eric Katz, Auto-updates disabled Two Factor: version: 0.9.1, author: Plugin Contributors, Auto-updates disabled Web Accessibility by accessiBe: version: 1.18, author: accessiBe, Auto-updates disabled WooCommerce: version: 8.9.3, author: Automattic (latest version: 9.0.2), Auto-updates disabled WooCommerce Stripe Gateway: version: 8.3.1, author: WooCommerce (latest version: 8.4.0), Auto-updates disabled WordPress Backup & Security Plugin - BlogVault: version: 5.56, author: Backup by BlogVault, Auto-updates disabled WordPress Importer: version: 0.8.2, author: wordpressdotorg, Auto-updates disabled WP Activity Log (Premium): version: 5.0.0, author: Melapress, Auto-updates disabled WP Mail Logging: version: 1.12.0, author: WP Mail Logging Team, Auto-updates disabled WP SEO Structured Data Schema: version: 2.7.10, author: WPSEMPlugins, Auto-updates disabled WPS Hide Login: version: 1.9.16.6, author: WPServeur, NicolasKulka, wpformation (latest version: 1.9.16.7), Auto-updates disabled WP Video Popup: version: 2.9.7, author: David Vongries, Auto-updates disabled

wp-plugins-inactive (1)

WP Activity Log: version: 5.0.0, author: Melapress, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_Imagick imagick_module_version: 1691 imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org imagick_version: 3.7.0 file_uploads: 1 post_max_size: 100M upload_max_filesize: 50M max_effective_size: 50 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 137 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 6144 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 imagick::RESOURCETYPE_TIME: 9.22337203685E+18 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: 2.3.0 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: not available

the-events-calendar

wp-server

server_architecture: Linux 5.4.0-1069-gcp x86_64 httpd_software: Apache php_version: 8.2.19 64bit php_sapi: apache2handler max_input_variables: 10000 time_limit: 3600 memory_limit: 512M max_input_time: 3600 upload_max_filesize: 50M php_post_max_size: 100M curl_version: 7.81.0 OpenSSL/3.0.2 suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true current: 2024-07-03T19:28:44+00:00 utc-time: Wednesday, 03-Jul-24 19:28:44 UTC server-time: 2024-07-03T15:28:42-04:00

wp-database

extension: mysqli server_version: 8.0.36-28 client_version: mysqlnd 8.2.19 max_allowed_packet: 16777216 max_connections: 500

wp-constants

WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /nas/content/live/gbqstaging/wp-content WP_PLUGIN_DIR: /nas/content/live/gbqstaging/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: utf8_unicode_ci

wp-filesystem

wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable

aioseo (1)

noindexed: Date Archives, Search Page, Attachments (attachment), Categories (category)

acf

version: 6.3.2.1 plugin_type: PRO activated: true activated_url: https://gbq.com license_type: Developer license_status: active subscription_expires: undefined ui_field_groups: 0 php_field_groups: 0 json_field_groups: 62 rest_field_groups: 0 post_types_enabled: true ui_post_types: 26 json_post_types: 0 ui_taxonomies: 14 json_taxonomies: 0 ui_options_pages_enabled: true ui_options_pages: 0 json_options_pages: 0 php_options_pages: 2 rest_api_format: light registered_acf_blocks: 0 blocks_per_api_version: blocks_per_acf_block_version: blocks_using_post_meta: 0 preload_blocks: true admin_ui_enabled: true field_type-modal_enabled: true field_settings_tabs_enabled: false shortcode_enabled: true registered_acf_forms: 0 json_save_paths: 1 json_load_paths: 1

`

wichitachec.com

`

wp-core

version: 6.5.5 site_language: en_US user_language: en_US timezone: America/Chicago permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 2 default_comment_status: open environment_type: production user_count: 2 dotorg_communication: true

wp-paths-sizes

wordpress_path: /dom31032 wordpress_size: loading... uploads_path: /dom31032/wp-content/uploads uploads_size: loading... themes_path: /dom31032/wp-content/themes themes_size: loading... plugins_path: /dom31032/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading...

wp-active-theme

name: Churchope (churchope) version: 1.11 author: themoholics author_website: http://themoholics.com/ parent_theme: none theme_features: core-block-patterns, menus, post-thumbnails, automatic-feed-links, editor-style, widgets, widgets-block-editor theme_path: /dom31032/wp-content/themes/churchope

wp-themes-inactive (1)

Twenty Twenty-Three: version: 1.4, author: the WordPress team

wp-mu-plugins (3)

Pagely Management V2: version: 2.0.64, author: Pagely WP Migrate Compatibility: version: 1.3, author: Delicious Brains _patchstack.php: author: (undefined), version: (undefined)

wp-plugins-active (13)

Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team Classic Editor: version: 1.6.3, author: WordPress Contributors Crowdsignal Polls & Ratings: version: 3.1.1, author: Automattic, Inc. Gallery Bank - WordPress Gallery Plugin: version: 4.0.50, author: Tech Banker Gravity Forms: version: 2.8.13, author: Gravity Forms Patchstack Security: version: 2.2.12, author: Patchstack SendGrid: version: 1.11.8, author: SendGrid Simple History: version: 4.15.1, author: Pär Thernström SiteCare Score: version: 1.0.4, author: SiteCare SlideOnline for WordPress: version: 1.2.1, author: Julian Magnone Twitter Widget Pro: version: 2.9.0, author: Aaron D. Campbell WordPress Backup & Security Plugin - BlogVault: version: 5.56, author: Backup by BlogVault WP Migrate: version: 2.6.13, author: WP Engine

wp-plugins-inactive (1)

Viper's Video Quicktags: version: 6.6.0, author: Viper007Bond

wp-media

image_editor: WP_Image_Editor_Imagick imagick_module_version: 1691 imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org imagick_version: 3.7.0 file_uploads: 1 post_max_size: 200M upload_max_filesize: 200M max_effective_size: 200 MB max_file_uploads: 50 imagick_limits: imagick::RESOURCETYPE_AREA: 7 GB imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 786432 imagick::RESOURCETYPE_MAP: 7 GB imagick::RESOURCETYPE_MEMORY: 2 GB imagick::RESOURCETYPE_THREAD: 1 imagick::RESOURCETYPE_TIME: 9.2233720368548E+18 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, BMP ghostscript_version: unknown

wp-server

server_architecture: Linux 5.15.0-1063-aws x86_64 httpd_software: Apache php_version: 8.1.29 64bit php_sapi: fpm-fcgi max_input_variables: 10000 time_limit: 6000 memory_limit: 1024M max_input_time: 60 upload_max_filesize: 200M php_post_max_size: 200M curl_version: 7.74.0 OpenSSL/1.1.1w suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true current: 2024-07-03T19:29:23+00:00 utc-time: Wednesday, 03-Jul-24 19:29:23 UTC server-time: 2024-07-03T14:29:23-05:00

wp-database

extension: mysqli server_version: 8.0.32 client_version: mysqlnd 8.1.29 max_allowed_packet: 536870912 max_connections: 3000

wp-constants

WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /dom31032/wp-content WP_PLUGIN_DIR: /dom31032/wp-content/plugins WP_MEMORY_LIMIT: 1024M WP_MAX_MEMORY_LIMIT: 1024M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: undefined

wp-filesystem

wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable

`

stevezehngut commented 4 months ago

I believe this should be working as expected now. Please let me know.

stevezehngut commented 4 months ago

Is this issue still happening?

darah-sitecare commented 4 months ago

Thanks for following up, and sorry for the delay! Both are showing the same style issues. They're both still running 1.0.4, and no update is available. Should there have been an update?

ryansitecare commented 4 months ago

wichitachec.com has a theme conflict that breaks styles all over the admin. It isn't limited to the SiteCare Score plugin. I activated Twenty TwentyThree and the styles load correctly.

With version 1.1, gbq.com is loading the styles. This was breaking previously because the site has an active Content Security Policy. Now that all of the styles/assets are loaded locally instead of remotely, the assets can load.

I'm going to close this issue as it appears to pass be working correctly with 1.1 installed.