sjarvela / kloudspeaker

Document management system
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403 Forbidden when upload multiple files #94

Open ermes76 opened 8 years ago

ermes76 commented 8 years ago

Good evening, i'm using kloudspeaker from 2/3 weeks and i'm not an expert site developer, but i encountered some problem when uploading more than 5/6 files at the same time.

I receive this message from the web page

POST http://******.it/backend/r.php/public/16595F286D5D46EEA6446BF1A5464F8E?format=binary&_=1450193693779 403 (Forbidden)send @ kloudspeaker.min.js:8ia.extend.ajax @ kloudspeaker.min.js:8isXHRUpload.b.data.e @ kloudspeaker.min.js:15(anonymous function) @ kloudspeaker.min.js:15l @ kloudspeaker.min.js:6m.fireWith @ kloudspeaker.min.js:6d @ kloudspeaker.min.js:8d @ kloudspeaker.min.js:8 kloudspeaker.min.js:8 POST http://area.tdaboxdoccia.it/backend/r.php/public/16595F286D5D46EEA6446BF1A5464F8E?format=binary&=1450193693779 403 (Forbidden)send @ kloudspeaker.min.js:8ia.extend.ajax @ kloudspeaker.min.js:8_isXHRUpload.b.data.e @ kloudspeaker.min.js:15(anonymous function) @ kloudspeaker.min.js:15l @ kloudspeaker.min.js:6m.fireWith @ kloudspeaker.min.js:6d @ kloudspeaker.min.js:8d @ kloudspeaker.min.js:8

Progressbar say "File upload failed" and when all upload are ended it doesn't disappear.

The debug file say:

[Tue Dec 15 17:46:31 2015] [error] [client 81.174.14.217] KLOUDSPEAKER ERROR: ServiceException: UPLOADFAILED=3, referer: http://*****.it/?v=share/16595F286D5D46EEA6446BF1A5464F8E [Tue Dec 15 17:46:31 2015] [error] [client 81.174.14.217] KLOUDSPEAKER ERROR: {0:{file:/var/www/htdocs/kloudspeaker/backend/plugin/Share/ShareHandler.class.php, line:609, function:uploadTo, class:FilesystemController, type:->, args:{0:FILESYSTEMITEM Folder (LocalFilesystem): [56695042c0901] = 'DADO' (Immagini/Alta Risoluzione/DADO/)}}, 1:{file:/var/www/htdocs/kloudspeaker/backend/plugin/Share/ShareHandler.class.php, line:604, function:processUpload, class:ShareHandler, type:->, args:{0:16595F286D5D46EEA6446BF1A5464F8E, 1:FILESYSTEMITEM Folder (LocalFilesystem): [56695042c0901] = 'DADO' (Immagini/Alta Risoluzione/DADO/)}}, 2:{file:/var/www/htdocs/kloudspeaker/backend/plugin/Share/PublicShareServices.class.php, line:44, function:processSharePost, class:ShareHandler, type:->, args:{0:16595F286D5D46EEA6446BF1A5464F8E}}, 3:{file:/var/www/htdocs/kloudspeaker/backend/include/services/ServicesBase.class.php, line:69, function:processPost, class:PublicShareServices, type:->, args:{}}, 4:{file:/var/www/htdocs/kloudspeaker/backend/include/KloudspeakerBackend.class.php, line:85, function:processRequest, class:ServicesBase, type:->, args:{}}, 5:{file:/var/www/htdocs/kloudspeaker/backend/r.php, line:81, function:processRequest, class:KloudspeakerBackend, type:->, args:{0:Request}}}, referer: http://**_**_.it/?v=share/16595F286D5D46EEA6446BF1A5464F8E [Tue Dec 15 17:46:31 2015] [error] [client 81.174.14.217] KLOUDSPEAKER DEBUG: RESPONSE error {0:210, 1:File upload failed, 2:403} 3 , referer: http://**_***.it/?v=share/16595F286D5D46EEA6446BF1A5464F8E

I tested with chrome 47.0.2526.80 m. Thanks

sjarvela commented 8 years ago

Hi,

the error code 3 means file is only partially uploaded. I haven't seen this before, one discussion about the possible reasons can be found here: http://stackoverflow.com/questions/25475805/keep-getting-upload-php-files-error-3-partially-uploaded http://stackoverflow.com/questions/2937466/why-might-a-file-only-be-partially-uploaded

Just to make sure 1) check that there is enough disk space? 2) you did not cancel the upload?

And can you reproduce it with any files, or is it certain files? If it happens for any files, is there any pattern for errors, like total size exceeding, file types etc?